Strategic Account Director

At Brandwatch, a Cision product, we don’t just follow trends—we create them. Our people are at the heart of how we help brands around the world be seen and understood. We combine pioneering AI-driven consumer intelligence with industry-leading social media tools to empower our clients with the insights they need to make real-time, data-driven decisions.

Here, your voice matters. We foster a culture where innovation thrives, and ideas are transformed into action. Whether you’re analyzing AI-powered insights, building meaningful relationships with clients, or pushing the boundaries of what’s possible, your contributions will shape the future of social engagement.

Join us and be part of a team that’s redefining how brands connect with their audiences. Your growth is our success, and together, we’ll drive the conversations of tomorrow while creating authentic connections that matter.

Empower your impact at Brandwatch. Be seen, be understood, be you.

Reporting to the Director of Strategic Accounts, EMEA and focusing on clients in Europe, you possess a hunter’s mentality, are technically minded, thrive in fast paced environments, can easily collaborate with multiple internal and external stakeholders, can easily explain complicated concepts and understand what it takes for a team to win. 

You are a relationship builder and are self-driven and motivated. Your ability to demonstrate a successful track record in selling SaaS or technology solutions, growing customer investment and managing renewal processes is key. 

We’d also like to hear from you if you have a background in solution engineering/consultancy in the realm of Digital, Marketing or Market Research with demonstrated success. 

This is a strategic and consultative role - you’ll be pitching and selling concepts, backed up by our technology and services.

What you'll do:

• Manage a book of 5-10 high value strategic customers from a renewals and growth perspective.
• Expanding our footprint into new teams, subsidiaries and divisions.
• Pitching and demonstrating additional products and services to your book of customers.
• Achieve monthly, quarterly, and annual growth and retention objectives.
• Ongoing and reliable weekly, monthly and quarterly pipeline and forecast management.
• Grow and develop pipeline through business development with existing contacts, along with an outbound approach for accessing new teams within a client organization.

What you'll have:

• At least 5 years of experience in selling software solutions, Sales Account Management, or Solutions Consulting experience. 
• Proven track record in closing complex renewals and achieving upsell targets.
• Experience in selling SaaS based solutions within social media, analytics, BI, CRM or other marketing solution technologies. 
• Ability to work effectively with internal teams in sales, pre-sales, Client Services and marketing to succeed.
• Structured and strategic approach to business planning. 
• Understanding of the entire growth and renewal cycle from researching a client, to scheduling and providing demos, to negotiation, to contracting, and closing a deal.
• Skills and experience to recognise the influencers, decision makers and other stakeholders in the client organization, and articulate our value propositions to align with business objectives.
• Demonstrated experience in positioning and selling against the competition.
• Proven ability in achieving or overachieving quota.

What we offer:

• A competitive compensation package with a solid base salary and an uncapped commission model.
• A role within a high-performing sales team at a growth-driven company.
• An open, informal, diverse, and multinational working environment, including flexible working arrangements.
• 25 days of PTO per year to support a healthy work-life balance, plus paid sick days.
• Comprehensive employee benefits, including a personal pension scheme, life insurance, a healthcare cash plan, dental contributions, gym subsidies, cycle-to-work schemes, and discounts on dining.
• Access to a Virtual GP service.
• Employee Assistance Programme (EAP) for support and well-being.
• Eye care test contributions.
• Participation in the Cision Global Charitable Giving Program.

If you’ve found our job opportunity interesting but you don’t meet all of the requirements, it’s still worth applying. We’d love to hear from you!

At Cision, we're revolutionizing the way brands connect with their audiences. We provide PR, marketing, and social media professionals with the tools they need to excel in today's data-driven world, enabling them to see and be seen, understand and be understood by the audiences that matter most. Our deep expertise, exclusive data partnerships, and award-winning products, including CisionOne, Brandwatch, and PR Newswire, empower over 75,000 companies and organizations, including 84% of the Fortune 500, to achieve their goals.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com

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