Staff Software Quality Engineer, Operating Systems

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.
So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
The Role
The Operating Systems and Apps Quality team at Square ensures high-quality software for our sellers and buyers across Square Terminals, Square Registers, iOS and Android apps and 3rd party peripherals such as Printers, scanners etc.,
As a Software Quality Engineer, you'll ensure the delivery of high-quality software and platforms for Square POS product lines. You'll be responsible for building and executing test strategies and plans across multiple products and platforms while working with engineering teams to resolve defects. You are a detail-oriented engineer, with experience building great embedded software products and improving engineering efficiency. You'll also debug issues across the hardware and software stack including consumer electronics devices, and mobile apps.
You Will

• Define a quality strategy for the platform to have its own interface. Most of the testing will be at lower layers and not through UI.
• Determine when our product software is good enough for our sellers by using your knowledge of product architecture and evaluate product risk during each phase of development, deployment, and use.
• Partner with the Automation and Infrastructure team to use automation to allow better reliability and scalability.
• Work with multiple development teams and organizations to influence the software architecture and integration across the stack (e.g. applications, system, and firmware).
• Help build a team by mentoring engineers, encouraging engineering decision-making, and using your technical expertise.
• Diagnose issues, report defects, and propose regression tests to discover reoccurrences.
• Identify both objective and subjective quality trends, report on KPIs throughout project lifecycles, and deliver comprehensive analyses to Quality leadership.

You Have

• 10+ years of experience shipping successful consumer electronics devices.
• Developed validation strategy for a complex functional area or product.
• Experience working as a partner to development and product teams.
• Mentored other team members by providing technical guidance.
• Experience debugging applications on Platform, PC, and mobile components.

Nice to have:

• A sense of curiosity and have a talent for developing methods to identify issues in hardware, firmware, and software.
• Experience managing contractors
• Supported ongoing software releases across multiple products.

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A:
$189,000 - $283,600 USD
Zone B:
$179,600 - $269,400 USD
Zone C:
$170,100 - $255,100 USD
Zone D:
$160,700 - $241,100 USD
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.