Staff Software Engineer, MLOps

About the Staff Software Engineer, MLOps at Headspace:

Our Headspace AI Engineering team is dedicated to advancing the company’s capabilities in AI and data science. Our mission is to empower AI practitioners to innovate and excel via productivity-enhancing tooling. As an MLOps Engineer, you’ll play a pivotal role in designing and delivering state-of-the-art platforms, frameworks, and services that form the backbone of Data and AI at Headspace. You’ll work on cutting-edge solutions, championing their adoption and maximizing their potential to drive Headspace’s vision of improving health and happiness worldwide.

Initially, your work will empower our top Data Scientists, but your influence will scale to benefit engineers, analysts, and other AI enthusiasts. By democratizing AI across Headspace, you’ll help shape a future where everyone can harness the power of AI to create meaningful impact.

How your skills and passion will come to life at Headspace:

• Ownership and Execution: Take responsibility for delivering impactful initiatives in your specific area of expertise. Work across layers of architecture and collaborate with cross-functional teams to ensure alignment with business objectives and technical excellence.
• ML Architecture Contributions: Contribute to the design and optimization of ML-related architecture in AWS, leveraging Infrastructure as Code (IaC) tools like Terraform. Focus on implementation and improvement to ensure scalability and reliability.
• CI/CD Best Practices: Implement and maintain CI/CD pipelines for ML systems, focusing on automating testing and deployment processes. Actively monitor production ML systems to ensure they adhere to best practices.
• Tool Enhancement: Develop and refine tools that improve productivity for ML and AI practitioners, enabling more efficient experimentation and deployment cycles.
• Self-Service and Automation Support: Work on creating and maintaining self-service and automation tools to minimize operational overhead. Aim to simplify processes for broader team usage.
• Operational Monitoring: Design and implement alerting, detailed metrics, and monitoring solutions for key ML pipelines. Focus on maintaining operational excellence and enabling quick resolution of issues.
• Team Collaboration: Work closely with peers and contribute to team success by sharing knowledge and insights. Assist in mentoring newer engineers to elevate team capabilities and maintain high standards of technical delivery.

What you’ve accomplished:

Educational Background:

• Bachelor of Science degree or higher in Computer Science, Engineering, or a related technical field.

Technical Expertise:

• 4+ years of experience with AWS, particularly in ideating and applying MLOps practices to streamline and optimize ML workflows.
• Proficiency in TypeScript and Terraform with at least 3+ years of hands-on experience, demonstrating practical use in modern development and infrastructure management.
• 4+ years of software engineering experience, including working on scalable, production-grade systems, preferably in enterprise or large business environments.
• 3+ years of experience implementing and maintaining software configuration management, CI/CD pipelines, build and deployment processes, and other lifecycle tools on AWS.

Individual Impact:

• • Demonstrated success in executing technical initiatives end-to-end, focusing on design, implementation, and deployment.
  • Developing junior talent and implementing best practices.
  • Proven expertise in building robust, scalable, and reliable services, with a focus on operational excellence in production environments.
  • Strong problem-solving skills and technical communication, with the ability to collaborate effectively with cross-functional teams to deliver impactful solutions.

Pay & Benefits:

The base salary range for this role is determined by a number of factors, including but not limited to skills and scope required, relevant licensure and certifications, and unique relevant experience and job-related skills. The base salary range for this role is $131,414-$197,100.

At Headspace, cash salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, unlimited, free mental health coaching, generous parental leave, and much more. Paid performance incentives are also included for those in eligible roles. Additional details about our Total Rewards package will be provided during the recruitment process.

How we feel about Diversity, Equity, Inclusion and Belonging:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. 

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.

Headspace participates in the E-Verify Program.

Privacy Statement

All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.  

As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. 

Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice