Staff Product Designer - Send

Posted 22 Hours Ago
Be an Early Applicant
London, Greater London, England
Hybrid
Senior level
Fintech • Mobile • Payments • Software • Financial Services
Wise is one of the fastest growing Fintechs in the world and we’re on a mission to make money without borders a new norm
The Role
The Staff Product Designer will enhance the experience of money transfer, drive design strategy, produce high-quality work, collaborate with teams, and mentor junior designers. Focused on delivering beautifully crafted products, they will adapt to complex problems while building empathy for users' needs.
Summary Generated by Built In

Company Description

How should global money work? How do you take a complex, stressful experience and make it simple, calming even? How do you challenge the way it’s always been done? 

How do you collaborate in a human-centred way to ship work you’re truly proud of?

These are just a few of the challenges a Staff Product Designer will work on as part of Wise’s global mission to build an open, fair, and human financial system. Right now we move £6 billion every month for over 12 million people. But we're only 2% done — because people without borders deserve money without borders.

Job Description

The Send Squad at Wise focuses on enhancing the experience of transferring money across borders, ensuring that the process is cheaper, easier, and faster for customers. This team is integral to Wise's mission of building an open, fair, and human financial system.

Here’s how you’ll contribute?

  • Get to know our customers, building empathy and a deep understanding of their needs.

  • You’ll be helping to drive the design strategy and direction within the send squad, shaping current and future work towards a north star.

  • You’ll use the full range of Product Design skills to discover, design and deliver simple, beautifully-crafted experiences that customers love.

  • You’ll set a high bar for design excellence, producing high-quality work no matter how big or small the task may be.

  • You’ll collaborate across multiple teams and solve complex problems with cross-functional partners.

  • You’ll actively foster a healthy design team culture, shaping our collaborative practices and mentoring budding designers.

This role will give you the opportunity to: 

  • Ship work you’re proud of

  • Own your impact. You decide with product teams what opportunities to work on, and help define their success metrics

  • Elevate product quality. You define what ‘good’ looks like to your team. And you help them deliver it

  • Be part of a positive change in the world. We’re fixing a broken, greedy system, and putting people and businesses in control of their money

About you: 

  • You’ve got a portfolio of well-crafted, impactful work that solves real problems for real people

  • You’re an seasoned collaborator, designing in the open, leveraging other functions’ expertise, and taking them on the journey with you

  • You have strong visual design and interaction design skills, with a passion for high quality fit and finish. You’ve worked with design systems to produce beautiful and functional design that scales

  • You practise evidence-based design, and can articulate your decisions clearly and credibly 

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

What the Team is Saying

The Company
HQ: Austin, TX
6,000 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

We’re making a positive, irreversible change in the world of finance. Together.

People on every continent around the world are choosing Wise to help them live, travel and work internationally. We’re the fairest, easiest way to send money overseas.

Built by and for people who live global lives, we make sending money abroad up to 8 times cheaper than the bank. This is money without borders - instant, convenient, transparent and eventually free.

For our customers, using Wise is as simple as sending money from A to B, but behind our app and website is a complex engine of currencies and routes, that’s being designed, built and powered by our talented teams in cities around the world.

We’re just at the beginning of our story and we’re growing at an incredible pace. We won’t stop until anyone, anywhere can send, spend and receive money wherever they are, whatever they’re doing. There’s still heaps to do and we can’t do it alone.

Why Work With Us

We are a mission-driven company, looking to change banking for the better. Current banking systems don’t let us send, spend or receive money across borders easily. Or quickly. Or cheaply. So, we’re building a new one. If you're looking for an autonomous work environment, where you'll face cool challenges, learn and grow, you'll like working at Wise

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WISE Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Here at Wise we have a hybrid working model – a mix of working from home and from the office. Wisers can also work remotely for 90 days a year. By ‘remote’ we don’t just mean from home, but from wherever in the world you choose to!

Typical time on-site: 2 days a week
HQAustin, TX
Singapore
Brussels, BE
Hungary
Kuala Lumpur, MY
London, GB
Mumbai, Maharashtra
New York, NY
São Paulo, BR
Tallinn, EE
Tampa, FL
Tokyo, JP
Learn more

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