Sr Technical Program Manager, Infra

Remote position within Argentina, only. Working hours: PST schedule

RYZ Labs is seeking a Technical Program Manager to join one of our clients, who are developing self-driving robotic carriers to deliver and serve food. This role will be focused on overseeing the planning, execution, and optimization of complex technical projects related to the company’s infra and expansion efforts. 

The TPM will help coordinate efforts across policy, operations, regulations, and hardware and software teams to ensure smooth operations and efficient delivery of robots and infrastructure components. The TPM will need to deeply understand technical systems and processes to identify potential roadblocks and drive continuous improvement initiatives. The role will also help develop and implement processes to help the organization streamline and advance initiatives to help with expansion and infra efforts.

Qualifications: 

- BS degree in computer science, engineering, or equivalent job experience

- 5+ years of experience in engineering program management or technical program management

- 5+ years experience with software, hardware, or autonomous systems development processes

- Experience successfully articulating technical concepts to both technical and non-technical partners

- Strong technical knowledge of robotic systems, testing of robotics, and infrastructure needs such as cloud platforms and storage systems

- Strong track record of managing complex cross-functional projects and shipping product features in a production environment

- Experience building strong working relationships with senior leaders and engineers across functions and departments

- An ability to keep the big picture in focus and to provide clear, well-structured, and concise communications tailored to each appropriate audience

Key Responsibilities: 

- Project planning and execution: Define project scope, timelines, milestones, resource allocation, and risk mitigation strategies for various infra and expansion projects including network upgrades, cloud migrations, unique policies and regulations, and process development.

- Cross-functional collaboration and Management: Lead and coordinate efforts across engineering teams, product managers, operations teams, and business stakeholders to gather requirements, align priorities, and communicate project status updates effectively. 

- Process Development and Improvement: Develop and implement processes that help streamline workflows and improve efficiency. Analyze and update existing processes and identify areas for optimization and improvement.

- Expansion Management: Coordinate expansion efforts across multiple cities and countries by coordinating with operations, policy, regulations, and hardware/software teams to ensure efficient delivery of city/country-compliant robots, test setups, and infra components needed for smooth operations.

- Documentation and Reporting: Create detailed project documentation, including technical specifications, project plans, and status reports to maintain transparency and accountability. Create detailed processes with artifacts that can be easily implemented and understood by a broad audience.

About RYZ Labs:

RYZ Labs is a startup studio built in 2021 by two lifelong entrepreneurs. The founders of RYZ have worked at some of the world's largest tech companies and some of the most iconic consumer brands. They have lived and worked in Argentina for many years and have decades of experience in Latam. What brought them together is the passion for the early phases of company creation and the idea of attracting the brightest talents to build industry-defining companies in a post-pandemic world.

Our teams are remote and distributed throughout the US and Latam. They use the latest cutting-edge technologies in cloud computing to create applications that are scalable and resilient. We aim to provide diverse product solutions for different industries, planning to build a large number of startups in the upcoming years.

At RYZ, you will find yourself working with autonomy and efficiency, owning every step of your development. We provide an environment of opportunities, learning, growth, expansion, and challenging projects. You will deepen your experience while sharing and learning from a team of great professionals and specialists.

Our values and what to expect:

- Customer First Mentality - every decision we make should be made through the lens of the customer.

- Bias for Action - urgency is critical, expect that the timeline to get something done is accelerated.

- Ownership - step up if you see an opportunity to help, even if not your core responsibility.

- Humility and Respect - be willing to learn, be vulnerable, and treat everyone who interacts with RYZ with respect.

- Frugality - being frugal and cost-conscious helps us do more with less.

- Deliver Impact - get things done in the most efficient way. 

- Raise our Standards - always be looking to improve our processes, our team, and our expectations. The status quo is not good enough and never should be.