About Dialpad
Ai that means business
Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more.
About the team
Dialpad’s Product Engineering organization is responsible for building and maintaining the customer-facing features at scale across all our cloud-native products and services. Millions of users globally leverage our technology daily to communicate effectively and efficiently.
Every engineer on our global engineering team can take ownership of a large portion of the product where they can see immediate results. Combining natural language processing and artificial intelligence with world-class cloud computing, the things you’ll create at Dialpad will shape the future of work—enabling companies to work from anywhere and making business communication more human.
The Dialpad Core team plays an essential role in building the core features of the Dialpad application and is responsible for enhancing the admin experience for the Dialpad customers. This team collaborates with product managers and essential stakeholders to build standard features that other parts of the organization use.
Your role
We are seeking a talented and experienced Full Stack Engineer who is passionate about building high-quality, scalable web applications using modern frontend and backend technologies. You will own significant features end-to-end and tackle technical hurdles and enrich the team through your engineering experience including mentorship of junior engineers. You will guide projects with multiple engineers collaborating to deliver major features. You will work jointly in a cross functional team, including working closely with Product Managers in advocating for technical initiatives for the team.
What you’ll do
- Develop and maintain Dialpad's web & desktop applications using modern technologies.
- Write clean, modular, and maintainable code using best practices along with unit tests.
- Participate in code reviews to ensure code quality, maintainability, and scalability.
- Ensure that features are shipped on time and with the highest quality.
- Take up on-call activities to support and resolve the issues coming from the QA and the Customers.
- Be responsible for deploying the new releases on a weekly release cadence.
- Collaborate with cross-functional teams (e.g., DevOps, QA, Product, UX) to build and use common components and practices across Dialpad products.
- Mentor junior engineers and help them grow their skills and expertise.
- Communicate technical concepts effectively to stakeholders, both technical and non-technical.
Skills you’ll bring
- 6-10 years of experience in Full-stack software engineering.
- Strong experience with writing high-performance, reusable and reliable Python code.
- Strong experience with RESTful APIs.
- Strong experience in modern cloud platforms like GCP or other cloud infrastructures etc.
- Strong experience in documentation for architectural designs, technical decisions and best practices.
- Experience in modern frontend frameworks like Vue/React, HTML, CSS, JavaScript, TypeScript etc.
- Experience with databases SQL/NoSQL.
- Experience with mentoring junior engineers and helping them grow their skills.
- Experience with Agile development methodologies.
- Strong debugging and troubleshooting skills.
- Strong communication and collaboration skills.
This position reports to Engineer Manager, who is based in US and the role will be based in our Bengaluru, India Office. The position will require a hybrid working arrangement based out of our Bengaluru office
Dialpad benefits and perks
Benefits and wellness
An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more!
Professional development
Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.
Culture
We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.
Compensation
Teamwork makes the dream work, and Dialpad offers competitive salaries because each and every Dialer participates in our success.
Diversity, Equity, and Inclusion (DEI) at Dialpad
At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life.
Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.
Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Top Skills
What We Do
Dialpad is a cloud-based business phone system that turns conversations into opportunities and helps global teams make smarter calls--anywhere, anytime. We bring simplicity to the professional phone experience and some of the world’s most innovative companies use our platform. Dialpad's products span video meetings, cloud call centers, sales coaching and dialers and enterprise phone systems--and are all infused with the latest AI technologies to help every business make smarter calls. Customers include WeWork, Uber, Motorola Solutions, Domo and Xero. Investors include Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, Salesforce Ventures, Scale Venture Partners, Section 32, Softbank and Work-Bench.
