Sr Software Engineer - Telemetry - Kubernetes

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Are you ready to join the Un-carrier movement?
If so, our team is searching for a Sr Software Engineer to work with other software engineers, network and systems engineers to craft, implement, and deploy software which meet customer's requirements, scales easily, removes the limitations of traditional networking solutions, and supports deployment in highly available environments. Our team actively participates in architecture and design of various software components passionate about crafting applications that leverage technologies such as virtualization, micro services, SDN, NFV, and Big Data platforms and technologies! We work on assignments requiring considerable judgment and initiative, understand implications of work and make recommendations for solutions.
We are a group of highly skilled technologists with steadfast focus on delivering simple, secure, scalable services that are platform and infrastructure agnostic. We operate two Kubernetes platforms at scale: On-prem and Public Cloud, hosting over close to 400 clusters combined! We build, deliver and support our services with a simple mantra in mind: “Be easy to do business with”. Customer success & empathy, Ownership, Change and Innovation is in our DNA. We challenge the status quo and everything we do is passionate about benefit to our T-Mobile Engineering customers. We are a team that encourages innovation and advocate an agile and open approach, truly working and playing in the Un-carrier way!

Job Responsibilities:

Technical Engineering Services

• Architect and implement scalable telemetry solutions using Grafana, Thanos, Victoria Metrics, and other related technologies.

• Develop and maintain monitoring and alerting systems to ensure high availability and performance of cloud infrastructure and applications.

• Drives engineering projects by developing software solutions; conducting tests and inspections; preparing reports and calculations. Expected to supervise base and associate level engineers as needed.

• Understands system protocols, how systems operate and data flows. Aware of current technology benefits. Expected to independently develop a full software stack. Understands the building blocks, interactions, dependencies, and tools required to complete software and automation work. Independent study of current technology is expected. Interact with system engineers to define system requirement and/or necessary requirements for automation.

Innovation

• Continuously monitor and optimize the performance of telemetry systems, ensuring minimal latency and high throughput.

• Collaborate with development and operations teams to identify and resolve performance bottlenecks in cloud infrastructure and applications.

• Contributes to designs to implement new ideas which apply new frameworks to improve an existing or new system/process/service.

• Review existing designs and processes to highlight more efficient ways to complete existing workload more effectively through industry perspectives.

• Understands the creation of company IPR.

Technical Leadership

• Work closely with cross-functional teams, including developers, operations, and product managers, to define telemetry requirements and deliver solutions that meet business needs.

• Mentor junior engineers and provide technical guidance on best practices for telemetry and monitoring.

• Collaborates with technical teams and uses system expertise to deliver technical solutions.

• Continuously learns and teaches others existing and new technologies.

• Contributes to the development of others through mentoring or in house workshops and learning sessions.

Technology Strategy

• Design and implement data collection strategies to gather metrics, logs, and traces from various cloud services and applications.

• Analyze telemetry data to identify trends, anomalies, and potential issues, providing actionable insights to improve system performance and reliability.

• Contributes to new and existing technology options that support business goals.

• Understands current technology that supports business goals. Understands system protocols, how systems operate and data flows. Aware of current technology benefits. Expected to independently develop a full software stack. Understands the building blocks, interactions, dependencies, and tools required to complete software and automation work. Independent study of current technology is expected. Interact with system engineers to define system requirement and/or necessary requirements for automation.

Technical Writing

• Maintain comprehensive documentation of telemetry systems, including architecture diagrams, configuration details, and operational procedures.

• Generate regular reports on system performance, availability, and key metrics for partners.

• Writes basic documentation on how technology works. Crafts clear documentation for new code and systems used.

• Documenting systems designs, presentations, and business requirements for consumption and consideration at the manager level.

Education:

• Bachelor's Degree Computer Science, Engineering or other technical subject area (Required)

Work Experience:

• 4+ years technical engineering experience. (Required)
• Well versed in the cloud / container space, preferably Kubernetes on AWS/Azure or On-prem along with microservice architecture/distributed systems architecture (Required)
• Experience in at least two of the following languages: Python, JavaScript, Java, Go (Required)
• Understanding of cloud-native/12Factor design principles (Required)
• Experience with CI/CD Pipeline systems like Gitlab/GitHub (Required)

Certifications:

• Certified Kubernetes Administrator (CKA) (Desired)
• Certified Kubernetes Application Developer (CKAD) (Desired)

Knowledge, Skills and Abilities:

• Communication: Able to ensure that information is passed on to others who should be kept advised. Express self clearly in conversations and interactions with others. Strong business and technical writing skills. (Required)
• Customer Focused: Ability to demonstrate concern and meet external and/or internal customers’ needs. (Required)
• Analytics: Ability to tackle a problem by using a logical, systematic, sequential approach. (Required)
• People Skills: Validated ability influencing others; internal and external to immediate team. Able to gain others' support for ideas, proposals, projects, and solutions

• At least 18 years of age
• Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):Yes
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Base Pay Range: $113,600 - $205,000

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ301648¶dox=1

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.