ID.me is the next-generation digital identity network that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly log in across websites without having to create a new login or verify their identity again. 130 million members experience streamlined login and identity verification with ID.me at 16 federal agencies, 30 states, and 56 healthcare organizations. More than 600 consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships.
ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/.
Role Overview:
ID.me is seeking an experienced Software Development Manager IV to lead the Browser Extension (Marketplaces) team. This role focuses on enhancing the experience of our 137M+ members by leveraging ID.me’s browser extensions for both desktop and mobile browsers. Key initiatives include delivering personalized e-commerce offers, streamlining login with passkeys and persistent sessions, and protecting users from scams and fraudulent sites. This role is a highly critical leadership position and has a direct impact on ID.me's revenue by driving user engagement, increasing conversions, and enhancing the security and trust of our marketplace. You will lead a talented group of engineers working on cutting-edge browser extension technology to maximize monetization opportunities and customer retention.
Key Responsibilities:
- Lead and mentor a team of engineers, fostering innovation, collaboration, and continuous improvement.
- Define and execute the technical vision for the Browser Extension team, ensuring a seamless and secure customer experience.
- Collaborate with cross-functional teams including Product, Security, Compliance, and Infrastructure to deliver high-quality solutions.
- Establish engineering best practices, including code reviews, automated testing, and deployment pipelines to ensure system reliability and maintainability.
- Manage team performance, set goals, and drive accountability to meet business objectives.
- Provide technical and strategic leadership, advocating for best-in-class engineering methodologies and tools.
Required Qualifications:
- Bachelor's or Master’s degree in Computer Science, Engineering, or equivalent experience.
- 15+ years of software engineering experience, including 8+ years in engineering management.
- Strong background in software architecture, distributed systems, and identity management.
- Proven track record in delivering large-scale eCommerce/marketplace or SaaS products serving millions of users with a focus on security and reliability.
- Expertise in agile methodologies and continuous integration/deployment practices.
- Experience leading and growing high-performing engineering teams in a high-growth startup environment.
- Hands-on experience with major cloud platforms (AWS, GCP, or Azure).
- Strong communication and stakeholder management skills, translating technical concepts into business impact.
Preferred Qualifications:
- Relevant product leadership experience in E-commerce and/or Identity and Access Management (IAM) space.
- Prior experience building production-grade browser extensions for Chrome and Safari, including mobile versions.
- Proven success in launching and scaling products from 0 to 1.
- Track record of driving innovation and growth for mature products.
Why Join ID.me?
At ID.me, we are dedicated to safeguarding online identities, and we firmly believe that our collective efforts will drive positive change worldwide. Working together in an office setting cultivates our vibrant culture, enabling professional advancement, mentorship, collaboration, innovative strides, and authentic connections. This role requires on-site presence 4-5 days per week, based in our office in Mountain View, CA.
The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.
ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.
The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.
Mountain View, CA Pay Range
$235,000—$267,438 USD
ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.
Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.
ID.me participates in E-Verify.
Top Skills
What We Do
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 100 million members with over 70,000 individuals joining daily, as well as partnerships with 31 states, multiple federal agencies, and over 500 name brand retailers. The company provides identity proofing, authentication and group affiliation verification for organizations across sectors.
The company's technology meets the highest federal standards and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me is the only provider with video chat and in-person verification, increasing access and equity. The team is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
Our Mission is to make the world a more trusted place by delivering the highest level of security with the least amount of friction at the lowest possible cost.
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