We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.
We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being.
We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.
About the Role
Rula is seeking an experienced Sr. Provider Compliance Specialist to help us scale our credentialing department while ensuring that our providers meet our required expectations. This person will have a proactive mindset, communicating with our providers important changes to compliance requirements, upcoming renewals, and any adjustments in processes. They will also partner with different cross-functional teams (i.e. sales, clinical operations, provider success, etc.) to drive improvements to credentialing processes that allow providers to practice without administrative burden. We are looking for a team player who is excited to work in a high-growth environment and pitch in where needed to meet individual and team goals.
Required Qualifications
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Demonstrated experience in managing and auditing provider credentialing—including maintaining up-to-date licenses, certifications, insurance, and training
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Proficiency with Excel/GSheets, and a willingness to operate and learn new tools and software
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Excellent verbal and written communication skills, with the ability to collaborate in a cross-functional capacity to solve complex issues
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Expertise bringing a high attention to detail and process-driven approach to develop, document, and analyze standardized workflows
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Proven experience in maintaining accurate compliance records and updating state-specific licensing lists, with an understanding of regulatory requirements and KPIs
Preferred Qualifications
While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.
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Applied knowledge of NCQA/CMS delegated healthcare credentialing
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Experience credentialing and/or enrolling providers for Medicare/Medicaid
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Experience in fast-paced, high-growth startup environments
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Strong understanding of credentialing verification organization/vendor management
We're serious about your well-being! As part of our team, full-time employees receive:
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100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments
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Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
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Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
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401(k) plan access: Start saving for your future
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Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
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Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
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Employee Assistance Program (EAP): Support for your mental and physical health
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New hire home office stipend: Set up your workspace for success
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Quarterly department stipend: Fund team-building activities or in-person gatherings
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Wellness events and lunch & learns: Explore a variety of engaging topics
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Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all
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Discounted programs: Fetch, SmartSpend, Ladder, SoFi
Our team
We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.
Compensation Range: $70K - $78.3K
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What the Team is Saying
What We Do
We believe that when access to quality mental healthcare improves, patients, providers, and payers all benefit. And that’s why we’re on a mission to make mental healthcare work for everyone. We remove barriers and strengthen connection points between patients, providers, and payers to improve mental health outcomes.
With Rula, it’s easy for patients to find a high-quality therapist or psychiatric practitioner who meets their unique needs, accepts insurance, and is taking new patients.
For providers, Rula offers the flexibility of private practice, while also filling caseloads and offering the necessary behind-the-scenes support. Rula handles the marketing, credentialing, billing, and admin tasks so providers can focus on what they do best: providing care to those in need.
Rula is a remote-first company with teams who specialize in the areas of Clinical, Partnerships, Operations, Marketing, Engineering, Product, and more. We’re committed to reimagining how mental health is treated.
Why Work With Us
As a remote company, we're intentional about the culture we're building. We write things down, we communicate clearly, we follow-up, and we follow-through. We have high expectations for our team, and empower individuals with a high degree of trust and autonomy. In turn, we expect that individuals operate with a sense of ownership in everything.
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Employees work remotely.
We're a 100% remote company.
