Important Notice for Applicants:
At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending in @bixal.com or from [email protected]. Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. If you experience any challenges with your submission, please contact us at [email protected]. We're here to help!
Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any accommodation as part of our recruitment process, please contact us at [email protected]. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays.
About Us:
Bixal is a consulting company based in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement.
This role can work remotely from anywhere in the USA. You must be legally authorized to work in the US. Bixal does not provide visa sponsorship.
The SPRUCE IDIQ is a $2.4 billion contract vehicle awarded by the Department of Veterans Affairs to acquire digital products and services that facilitate better user experiences. It encompasses five technical functional areas: software development and operations, technical advising and architecture planning, service design and user research studies, data science and analytics, and product support operations.
Bixal is looking for a Senior Project Manager/Scrum Master to lead the development and evolution of the VA Design System (VADS) and VA Forms Library. This role is a critical part of the team supporting Veteran-Facing Services (VFS) teams in delivering user-friendly, accessible, and efficient digital experiences for millions of Veterans and their families. You will oversee agile project management, sprint planning, and stakeholder coordination, ensuring that cross-functional teams deliver high-quality solutions on time and within scope. As a servant leader, you will drive collaboration, remove roadblocks, and foster an environment of continuous improvement.
This is a full-time position contingent on contract award by our client, with a defined performance period of up to one year. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal’s mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities. At Bixal, we support your professional journey, ensuring your experience reflects our inclusive, purpose-driven culture and prepares you for future success.
Responsibilities
- Agile Project Management & Scrum Leadership: Lead Agile/Scrum ceremonies (sprint planning, stand-ups, backlog grooming, retrospectives). Ensure teams adhere to Agile best practices and frameworks to optimize efficiency. Act as a Scrum Master, removing roadblocks and fostering team collaboration.
- Project Coordination & Delivery: Oversee project timelines, deliverables, and sprint goals to align with VA’s objectives. Work closely with UX designers, developers, product owners, and stakeholders to ensure alignment. Track and report on project progress using JIRA, Confluence, and other Agile tools.
- Stakeholder Communication & Collaboration: Serve as the primary point of contact between the VA Product Owner, COR, and internal teams. Ensure clear communication of project status, risks, and milestones. Facilitate collaboration across cross-functional and distributed teams.
- Process Improvement & Quality Assurance: Implement and refine Agile methodologies to increase team efficiency and delivery velocity. Encourage a culture of continuous improvement, incorporating lessons learned into future sprints. Ensure compliance with VA accessibility standards (Section 508, WCAG 2.2 AA, and MCAG).
- Risk Management & Issue Resolution: Proactively identify, assess, and mitigate risks that could impact project success.
- Escalate issues when necessary and work collaboratively to develop solutions.
- Other relevant duties as assigned
Qualifications
- Bachelor’s degree, plus at least five years of relevant experience, or an equivalent combination of education and/or experience.
- 5+ years of experience managing Agile software development projects.
- Certified Scrum Master (CSM), PMI-ACP, or equivalent Agile certification.
- Expertise in Agile, Scrum, and SAFe methodologies.
- Experience using JIRA, Confluence, GitHub, and other Agile tools for project tracking.
- Ability to manage multiple teams, sprint planning, and backlog prioritization.
- Familiarity with government digital services, design systems, and accessibility standards is a plus.
- Mission-Driven Mindset: Passion for improving government digital services and creating user-centered solutions.
- Strong Communication: Ability to translate technical and Agile concepts for both technical and non-technical stakeholders.
- Servant Leadership: Ability to motivate, coach, and support teams in achieving project goals.
- Problem-Solving Ability: Skilled in identifying roadblocks, facilitating discussions, and driving resolutions.
- Detail-Oriented & Organized: Ability to manage complex projects, competing priorities, and shifting deadlines.
- Collaboration & Adaptability: Comfortable working with cross-functional teams, remote teams, and stakeholders at all levels.
- Must be able to obtain and maintain a Public Trust clearance.
Nice to Haves
- Experience managing federal government projects (VA.gov, VAHB, or similar platforms).
- SAFe certification (SAFe Scrum Master or SAFe Agilist).
- Project Management Professional (PMP) certification.
- Experience with the U.S. Web Design System (USWDS) or other design system frameworks.
- Knowledge of Human-Centered Design (HCD) and user research methodologies.
Flex hours
401K with matching incentive
Parental Leave
Medical/dental/vision benefits
Flex Spending Account
Company provided short-term disability and life insurance
Commuter benefits
Generous PTO
11 Paid holidays
Professional development opportunities
Please note that candidates selected may undergo a background investigation and, if applicable, meet eligibility requirements for suitability.
Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.
Top Skills
What We Do
Bixal is a woman-owned, mission-driven organization determined to improve people’s lives through human-centered strategies and transformative technologies.
We deliver on this promise by partnering with leading federal agencies to conceive and create powerful data-driven customer experiences. We take a people-absolutely-first approach to solving complex organizational challenges and gracefully balance cutting-edge technical chops with a deep sense of empathy and understanding.
We’re a diverse group of strategists, designers, engineers, and thinkers and our common belief is that everyone has the right to an effective government. Every day, we work to help our federal partners deliver a better customer experience to the American public and communities around the world.
Service Offerings:
Strategic Communications
Learning and Knowledge Management
Agile Development
Customer Experience
Data Science and Analytics
Cloud Computing
