_0.png)
About the RoleIn this role, you will be responsible for meeting the people, cost, and service metrics while driving strategic and tactical direction for a distribution campus within the organization. You will be Customer Curious as you support and improve the customer experience and satisfaction through key metrics related to merchandise, order throughput, accuracy, and customer satisfaction while ensuring people development is a top focus.What You'll Do
-
Drive accountability and standardized best practices and leverages support functions to optimize operational performance while meeting budgeted goals
-
Ability to enhance our working together platform by driving performance through a high performing team to engage our employees
-
Demonstrate ability to facilitate change and directional shifts; with the ability to make decisions and act without having all information available
-
Establish and maintain effective partnerships within functional areas to maximize performance through peers and support functions
-
Execute innovative and prompt decision making to achieve improvements to operations through relevant market or customer insights and by listening to employees
Who You Are
-
Strong analytical skills, including ability to review data/processes and independently determine/implement solutions while driving distribution practices
-
Ability to use rigorous logic and methods to solve problems with effective solutions, an aptitude for critical thinking
-
Strong communication and interpersonal skills, including the ability to build constructive and effective relationships with a broad and diverse group of business partners
-
Understanding of Financial and Business Acumen to evaluate financial and business indicators and translate data into actionable information to drive results; proficiency in retail metrics
-
Ability to build and sustain culture through the collaboration with team and/or business partners
What We Do
In 1969, Don and Doris Fisher opened the first Gap store on Ocean Avenue in San Francisco. They wanted to make it easier to find a great pair of jeans, and they did. Their denim and records store was a hit, and it grew to become one of the world’s most iconic brands.
Today we’re represented in more than 1400 stores in over 40 countries, and online. We have headquarters in New York, London, Shanghai, Tokyo, and, of course, San Francisco.
Our unique aesthetic is optimistic cool, elevated American style. Our clothes are crafted with care, with focused attention to thoughtful design. We believe in staying true to our heritage while creating what’s next.
Don and Doris Fisher always wanted to “do more than sell clothes.” They wanted to support the people who ran their company, to be active in their communities, and to have a positive impact on the world. Their vision helped transform retail, and we’re still following their lead.
We stand for freedom and possibility for all; we champion diverse ideas that transcend generations, geographies and genders.
