Sr Mgr, IT

At Spectrum, we connect our employees to impairments impacting our customers as fast as possible. Our Spectrum Mobile team delivers industry leading software and tools to identify impairments in the cable plant that our technicians use to constantly improve our reliability and customer experience.
BE PART OF THE CONNECTION
As a Senior Manager on the Spectrum Mobile team, you'll be responsible for partnering with senior leadership to build and implement corporate IT initiatives that support the strategy and goals of Spectrum. You will be immersed in implementing IT standards, policies and, master plans for the IT function. As well as managing the design and implementation of technologies and tools to improve Spectrums internal operations and data delivery. Lastly, you'll implement new technological directions and manage their deployment.
MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently supports all efforts to simplify and enhance the customer experience.
• Oversee multiple and/or large departments within IT.
• Build and implement IT plans according to the IT and corporate strategy.
• Manage the maintenance and enhancement of hardware and software systems that support field business applications and local area networks/wide area networks (LAN/WAN) for employees.
• Ensure uninterrupted IT network support by setting and communicating maximum performance standards to employees. Ensures compliance with IT standards, policies and procedures.
• Accountable for respective budgets.

WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications

• Experience:
  • 7 years IT work experience
  • 5 years leadership experience
  • 2 years project management experience
• Education: BA/BS in Information Technology, Computer Science, MIS or related field or equivalent work experience.
• Technical skills:
  • Basic computer skills, with proficiency in Microsoft Office Suite.
  • Knowledge of computer and/or network systems, applications, procedures and techniques.
  • Knowledge of information technologies and methodologies related to assigned IT segment or area.
  • Understanding of software development lifecycle.
  • Understanding of Agile principles.
• Skills:
  • Experience leading others and providing constructive feedback.
  • Interpersonal skills and ability to work effectively and collaboratively with a wide range of stakeholders.
  • Skill in organizing resources and establishing priorities.
  • Urgency in resolving issues quickly and efficiently.
• Abilities:
  • Ability to read, write and speak the English language.
  • Ability to learn and support new systems and applications.
  • Ability to multi-task and handle on a proactive basis, changing priorities in a fast-paced environment in order to maximize time-management and efficiencies.
  • Ability to recruit, motivate, develop, and direct people as they work, identifying the best people for the job.
  • Ability to make decisions and solve problems while working under pressure.
  • Ability to successfully distill complex technical information into clear, concise yet comprehensive communication material.
  • Ability to meet rigorous deadlines while managing multiple projects concurrently.
• Travel Ability:
  • Office Environment
  • Some travel required
• Schedule:
  • Full time

SPECTRUM CONNECTS YOU TO MORE

• Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry
• Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company
• Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
• Total Rewards:

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IGN610 2025-46915 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.