Experienced with billing and billing systems? Able to pivot in a constantly changing market environment? Problem-solver, analytical, and collaborative? If so, you could find a home on the Billing Assurance team at Spectrum.
At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. To help our customers, we use data analytics and data management tools for quality assurance and billing accuracy. Working quickly and collaboratively, Billing Assurance helps deliver the exceptional services and experiences Spectrum is known for.
BE PART OF THE CONNECTION
As a Sr Manager of Billing Assurance, you'll be responsible for providing leadership, direction and strategy for a team of Data analysts resulting in the delivery of on time and high-quality output.
WHAT OUR SR BILLING ASSURANACE MANAGERS ENJOY MOST
- Providing leadership, direction and strategy for a team of Data analysts
- Working closely with a variety of stakeholders to ensure cross-organizational dependencies are managed effectively
- Setting the roadmap by negotiating requirements and deliverables with internal business partners
- Driving the delivery of roadmap commitments on time with high quality.
- Tracking data product success, using data to drive continuous improvement.
- Implementing feedback loops to refine to ensure they meet or exceed business expectations.
- Ensuring technical leadership for delivery, including planning future-proof architectures and maintaining technical quality standards
- Providing regular updates to leadership
You'll work in a dynamic office environment. On a given day you'll be involved in providing overall oversight, management, and direction to your employees as well as utilizing your knowledge to ensure billing quality and accuracy.
WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications
- Experience: Contract management and relevant work experience: 10+years; Management experience: 5+years; CSG and/or ICOMS experience: 3+ years; Communications industry experience
- Education: Bachelor's degree or equivalent combination of education and work experience
- Abilities: Analyze and interpret data; communicate and present effectively with all levels of the organization; make decisions and solve problems under pressure; handle multiple projects; prioritize and organize effectively; supervise and motivate others
- Skills: Strong understanding of data engineering challenges and hands-on experience with data platform engineering, including batch and streaming processes
- Knowledge: Familiarity with multiple Big Data technology stacks (e.g., Hadoop, Spark, Kafka) and hands-on knowledge of tools like Python, Java, C++ or Scala.
Preferred Qualifications
- Skills: Experience with leading cloud providers (AWS, Azure, GCP) and on-premises to cloud migration projects
- Knowledge: Experience with Oracle Databases.
SPECTRUM CONNECTS YOU TO MORE
- Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company
- Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed
- Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed
- Total Rewards: See all the ways we invest in you-at work and in life
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CBI630 2025-47564 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.
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What We Do
Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.
The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
Why Work With Us
At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.
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