About the RoleIn this role, you are responsible to manage quality initiatives at the DC level through process monitoring, product evaluations, performance reporting, DC and store escalations along with training of DC staff (Inspection teams) for the assigned DC. You will work with a clear objective of improving overall product quality as measured through DC audits and In-market reports. You will lead a team and manage multiple product categories and support the in country regional requirements of the global PQA team.
This position is based at our Gap Inc. Distribution Center in Gallatin, TNWhat You'll Do
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Manage quality initiatives and inspection programs to ensure quality standards and goals are met with consistently
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Manage and report on DC, Brand and store quality escalations through clear data analysis and communication within GIS and cross brand collaboration
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Provide GIS with the knowledge and resources to support multiple Brands/Categories in DC Quality investigations, Root Cause Analysis (RCA)/Corrective Action Plan (CAP) activities
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Drive operational efficiency and continuous improvement in process through strong collaboration with internal stakeholders and third parties
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Monitor progress of ‘high profile’ styles delivered into DC
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Build cross functional partnerships and consensus; Influence strategy for area/team
Who You Are
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Experience in quality assurance and DC operations preferably in a buying office with strong knowledge of operations and process; Formal qualifications in Textile / Garment / Footwear would be preferable
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Sound knowledge of concepts and procedures specific to product auditing/inspections within the apparel/non-apparel industry and specific knowledge on customer data analysis to support investigations and continuous improvement
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Proven success in managing and developing a strong teams and driving best in industry quality initiatives
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Proven ability in presenting, influencing and making decisions cross functionally in a matrix environment while effectively managing multiple challenges
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Ability to assess relatively complex situations and analyze data to make judgments and recommend solutions
Top Skills
What We Do
In 1969, Don and Doris Fisher opened the first Gap store on Ocean Avenue in San Francisco. They wanted to make it easier to find a great pair of jeans, and they did. Their denim and records store was a hit, and it grew to become one of the world’s most iconic brands.
Today we’re represented in more than 1400 stores in over 40 countries, and online. We have headquarters in New York, London, Shanghai, Tokyo, and, of course, San Francisco.
Our unique aesthetic is optimistic cool, elevated American style. Our clothes are crafted with care, with focused attention to thoughtful design. We believe in staying true to our heritage while creating what’s next.
Don and Doris Fisher always wanted to “do more than sell clothes.” They wanted to support the people who ran their company, to be active in their communities, and to have a positive impact on the world. Their vision helped transform retail, and we’re still following their lead.
We stand for freedom and possibility for all; we champion diverse ideas that transcend generations, geographies and genders.
