Sr. Manager, Field Recruitment

Help at Home is the nation’s leading provider of high-quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and well-trained staff who support making it possible to keep people comfortably and safely within their homes and communities.
 

Job Summary:

The Sr Manager, Field Recruitment will be instrumental in helping Help at Home expand the great care we provide to our clients. This position reports directly into the Field Recruitment Leader and is part of the overall Field Operations Team. The Senior Manager is responsible for managing the recruitment team members and supporting the full life cycle recruitment of our caregiver positions for multiple markets or regions. This is a Remote role with travel required on a daily or weekly basis within the state of PA. 

As a People Leader:

• You lead with empathy, vulnerability, and honesty.
• Must have a love of learning.
• Endless curiosity and an enthusiasm for continuous improvement
• Team-first mindset
• Empower and inspire full time associates through coaching.
• Hold others to high standard.
• Knows how and when to celebrate success.

Essential Duties/Responsibilities:

• • Manage the performance of the Field Recruitment team, including setting goals and ensuring they are met for multiple markets.
  • Lead the day-to-day activity of the team, partnering with operations leaders and hiring managers through the full life cycle recruitment process.
  • Support the design and build of a talent pipeline across specific markets, including non-traditional and diverse sources.
  • Work with the business to ensure caregivers are matched appropriately and successfully with clients.
  • Develop the talent team's goals around continuously refining and improving our employer brand.
  • Recommend and implement both digital marketing and grassroots recruiting efforts. Execute, optimize and expand where needed.
  • Lead the talent team’s launch and ongoing support of new recruiting technology and processes to better support field operations.
  • Support the establishment and tracking of recruiting metrics.
  • Create remarkable hiring experiences for both the candidate and the hiring teams through the refinement of our internal processes and systems.
  • Be a champion of Help at Home’s culture and values.

Required Skills and Abilities:

• • Understand how to analyze data and uses it to manage team performance, identify bottlenecks and tell meaningful stories to our customers.
  • Ability to lead other leaders and provide strategic direction.
  • Excel at problem solving and not be afraid to change course when things are not working as intended.
  • Understand the candidate and field experience and is key to achieving our goals.
  • An inspirational leader that consistently sets and achieves team goals by creating a positive environment with plenty of recognition for good performance.
  • Ability to coach and manage performance.
  • Flexibility to adapt to a dynamically changing environment.

Education and Experience:

• • Bachelor’s degree or equivalent experience.
  • At least three (3) years of management experience in recruitment; at least five (5) years of management experience overall.
  • RPO or Staffing experience a plus.
  • Proven experience leading recruitment teams specializing in high-volume, non-exempt hiring, with a heavy focus on process and recruitment marketing.
  • Experience building strategic partnerships with hiring teams and cross-functional associates.

Management Authority:

• • Makes staff decisions – hiring, firing
  • Conducts performance reviews
  • Creates and directs strategic goals
  • Trains other associates
  • Directs work of other associates
  • Direct workflows for entire team