Sr. Manager Change Enablement

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Job Description:

Summary

The Senior Manager Change Management supports Ryder's business objectives by developing, implementing, and executing change enablement strategies and plans that maximize employee adoption and minimize resistance.

Essential Functions

• Lead Change Initiatives: Manage and lead change initiatives, ensuring smooth transitions and adoption of new processes, systems, and technologies.

• Communication and Engagement: Develop and deliver effective communication plans to keep all stakeholder informed and engaged throughout the change process.

• Risk Management: Identify potential risks and resistance to change and develop strategies to mitigate the risks.

• Training Support: Provide input on training to ensure employees are well-prepared for changes. Provides ongoing support and resources.

• Monitor and Report: Track and report on the progress of change initiatives, using metrics to measure success and identify areas for improvement.

• Collaboration: Partners closely with the PMO and project teams to integrate change management activities into project plans and ensure cohesive execution.

• People Management: Manages change analysts responsible for supporting work within change initiatives

• Stakeholder Management: Identify and engage key stakeholders, including employees, management, and external partners, to ensure buy-in and support for change initiatives.

• Change Impact Management: Identify key changes to impacted stakeholders to use in communication, engagement, and training resources

• Change Sustainment: Collaborate with Process and Product Owners on a plan to sustain the change long term with stakeholders.

Additional Responsibilities

• “Produces” Microsoft Teams webinars and live virtual events on the back end.

• Supports Technology Change Enablement team within the Transformation & Office of the CIO with internal initiatives.

• Perform other duties as assigned.

Skills and Abilities

• Strong understanding of change management principles, methodologies, best practices, and tools, Required

• Excellent communication and interpersonal skills, Required

• Proficiency in project management approaches and tools, Preferred

• Ability to lead and manage teams through change, fostering a positive and collaborative environment, Required

• Strong analytical skills to assess the impact of changes and measure the success of change initiatives, Preferred

• Ability to work effectively with various teams and stakeholders to ensure successful implementation of changes, Required

• Familiarization with IT or Technology terminology and operations, Preferred

Qualifications

• Bachelor's Degree in change management, communications, media, or organizational development, business, psychology, liberal arts, or related field. An advanced degree is a plus., Required

• 7 years or more proven experience in change management, including leading organizational change initiatives, Required

• 1 year or more managing people, Preferred

• Proficient with Microsoft 360: Teams, Outlook, PowerPoint, SharePoint Expert, Required

• Knowledge of Snag It, Canva, and Kahoot! Advanced, Preferred

Job Category

Change Management

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Salaried

Minimum Pay Range:

$115,000.00

Maximum Pay Range:

$140,000.00

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.  During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] or 800-793-3754.

Current Employees:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

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