Sr IT Operations Analyst

Posted 11 Hours Ago
Be an Early Applicant
Bangalore, Bengaluru Urban, Karnataka
Mid level
Information Technology • Software • Travel
The Role
The Sr IT Operations Analyst at Sabre will ensure the reliability and performance of systems and applications. Responsibilities include evaluating materials for reliability, recommending design methods, collaborating on scalable systems, defining performance metrics, implementing security practices, and maintaining documentation while troubleshooting issues.
Summary Generated by Built In

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. 

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Information Technology General Job Description (MUST BE EDITED FOR SPECIFIC JOB POSTING):
Team Description
As a XXX you will play a crucial role in ensuring the reliability, scalability, and performance of our systems and applications. You will collaborate with cross-functional teams to design, implement, and maintain robust and efficient infrastructure solutions. This role requires a deep understanding of system architecture, strong problem-solving skills, and a passion for automating processes to enhance operational efficiency.
Sabre (team/ unit XXXX) is looking for a talented XXXX Engineer. At Sabre, we’re passionate about building software that solves problems. We're searching for a new team member with fresh ideas, a unique viewpoint and interest in engineering the best possible solutions for our customers.
This role combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems.
Role and Responsibilities:

  • Evaluates, from a reliability standpoint, the materials, properties and techniques used in production. Advises design engineering on selection, application and test of electronic components and systems
  • Recommends design or test methods and statistical process control procedures for achieving required levels of product reliability
  • Determines reliability requirements of components and systems to achieve company, customer and any governmental agency reliability objectives
  • Develops new acceleration techniques and analytical tools to assure the early identification of potential problems with new products, packaging, processes, and product reliability
  • Makes recommendations for changes in the selection and application of components and systems. May propose changes in design or formulation to improve system and/or process reliability
  • Collaborate with cross-functional teams to design, implement, and maintain highly available and scalable systems and services
  • Analyze system and application architectures to identify and mitigate potential reliability bottlenecks
  • Define and track Service Level Objectives (SLOs) and Service Level Indicators (SLIs) to measure system performance
  • Optimize resource utilization to ensure cost-effectiveness while maintaining reliability
  • Collaborate with security teams to implement security best practices and ensure compliance with industry standards and regulations
  • Own application systems and work with development teams on performance/security improvements
  • Participate in security incident response and vulnerability management processes
  • Maintain comprehensive documentation of system configurations, processes, and best practices
  • Troubleshoot, diagnose, and take corrective actions to improve stability and performance of systems running on production environment


Qualifications and Education Requirements:

  • XX years of relevant experience in XXXXX (e.g. supporting open system applications)
  • Strong knowledge of XXXX
  • Scripting skills and experience (XXXX name tech stack)
  • Good working knowledge of cloud services (preferable XXXX)
  • Good working knowledge of automation tools (e.g. XXXX)
  • Experience designing and operating cloud-based CI/CD pipelines
  • Experience installing, configuring, and troubleshooting Java applications
  • Knowledge of cloud technologies (XXXX)
  • Solid hands-on experience with framework development and ability to achieve end-to-end automation of workflows
  • Strong attitude towards teamwork, knowledge sharing and documentation


Nice to Have Qualifications:

  • Bachelor’s degree in computer science or computer engineering
  • General experience with distributed architecture and/or high availability systems & capacity planning
  • Familiarity with machine learning and artificial intelligence concepts can be beneficial for enhancing system automation, anomaly detection, and predictive maintenance

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.

Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.

The Company
HQ: Southlake, TX
8,150 Employees
On-site Workplace

What We Do

We are a software and technology company that powers the global travel industry. With decades of revolutionary firsts, our team of experts drive innovation and ingenuity in the industry.

Today, we are creating a new marketplace for personalized travel. We partner with airlines, hoteliers, agencies and other travel partners to retail, distribute and fulfill travel. We are committed to helping customers operate more efficiently, drive revenue and offer personalized traveler experiences with next-generation technology solutions.

Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives.

Sabre's technology powers the nearly US$8 trillion travel industry. Our technology and data-driven solutions help our airline, hotel, travel agency and corporate customers grow their businesses and transform the traveler experience. The scale, breadth and depth of our technology is unmatched and sustains a complex industry.

We provide an open and stable platform to deliver flexible, reliable and scalable solutions. Over the years, we have shaped and modernized the travel industry. We pioneered online travel agencies, corporate booking tools, revenue management, and web and mobile itinerary tools, to name a few.

Our travel marketplace transacts more than US$120 billion of travel spend per year. And we are the world’s largest provider of airline and hotel technology.

We have been named to the InformationWeek 500 list of the most innovative technology companies for 11 consecutive years. And InformationWeek named Sabre seventh on its list of the “Greatest Software Ever Written.”

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