Sr Director, Deputy General Counsel

ZUORA

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

THE LEGAL TEAM

Zuora Legal is a world class team of smart, empathetic people, who apply their tremendous legal expertise and business acumen in collaborative and agile ways. We focus on Zuora’s most important legal issues, do the right thing, simplify complicated issues, and support, respect and enjoy each other. 

THE ROLE

A positive, agile, business-focused Legal leader and communicator to drive our Commercial and Go-To-Market revenue generation support strategies. 

The Deputy General Counsel, Commercial reports to the Chief Legal Officer, and has responsibilities that include: (i) developing collaborative and influential relationships with the Global Zuora Sales leadership team and providing strategic and focused advice and support to those teams; (ii) superior negotiation skills and judgement; (iii) developing and advancing Zuora’s revenue generation strategies; (iv) working collaboratively with Legal colleagues, leading commercial transaction support and contract negotiation and associated transactions, including protecting customer privacy; and (v) effectively managing people and a budget. 

This role can be remote or in person at the option of the successful candidate. There is some opportunity to travel (<10%), especially in support of developing relationships with Sales leaders and Legal teammates. 

The CLO has a track record of and commitment to mentorship, career development, empathy, teambuilding and psychological safety. 

The pay and benefits are highly competitive and commensurate with this important role. 

RESPONSIBILITIES 

• Develop influential relationships, mutual trust, and collaborative partnerships within the Global Sales leadership team, as well as with Legal teammates, and other business partners.
• Assess, develop, communicate and advance Zuora’s global revenue generation strategy and commercial transaction support, including efficient processes for negotiating and managing transactions, and superior negotiation judgment. 
• Respectfully lead, motivate and manage in-house and outside counsel to efficiently execute the Commercial strategy and provide advice and support to the Go-To-Market and business partner teams. 
• Collaborate with Legal colleagues, including on privacy and security compliance, IP-related contract provisions, other IP protection matters and M&A diligence support. 
• Develop and maintain an understanding of Zuora’s business, product roadmaps, go-to-market strategy and competition.
• Implement and communicate best practices and process automation, including by monitoring the competitive business landscape. 

COMPETENCIES/PERSONAL TRAITS

• Ethical in all dealings. 
• Excellent judgment.
• Empathy and customer orientation. 
• Outgoing.
• Articulate concise communicator. 
• Ability to influence and earn respect across functions and at all levels, including through:
• Legal expertise and concise communications; 
• Empathetically learning about the business goals, pressures and priorities of other teams and looking at things from their perspective;
• Maintaining a positive attitude and persistence to overcome challenges; and
• Being a problem-solver, a constructive resolver of conflicts and someone who proposes business-oriented solutions to complex problems. 
• Strong engaging leader with the presence and ability to engage with leadership, manage effectively and inspire colleagues. 
• Highly collaborative person who works and communicates effectively and respectfully across all functions, cultures, and organizational levels. 
• Agile and process-oriented; ability to simplify, iterate, automate and operationalize workflows.  
• Extensive working knowledge of applicable laws and regulations.
• Strong organizational skills, and able to effectively prioritize multiple complex concurrent issues in a fast paced matrixed environment. 

EDUCATION / EXPERIENCE

• 10 years or more of relevant law firm and/or legal department experience.
• JD or equivalent from an accredited law school; licensed to practice law in at least one U.S. jurisdiction.
• Demonstrated in-house experience leading teams, being strategic with respect to complex commercial contract negotiations and transactions within the technology industry and professional services. 
• Deep experience partnering and providing support to SaaS Sales teams is a plus. 

#ZEOLife at Zuora

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. 

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:

• Competitive compensation, corporate bonus program and performance rewards, company equity and retirement programs
• Medical, dental and vision insurance
• Generous, flexible time off 
• Paid holidays, “wellness” days and company wide end of year break
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing  

Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.

Location & Work Arrangements

Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.

Our Commitment to an Inclusive Workplace

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.