Who We Are
Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.
We enjoy the important work we do every day in service to our members, partners, colleagues and communities.
Job Summary
The Senior BA leads the analysis and documentation of business requirements and processes, working closely with stakeholders to identify opportunities for improvement. This role requires strong leadership skills, advanced analytical abilities, and a deep understanding of business and technology integration.
Key Responsibilities/Duties – what you will be doing
- Lead and facilitate workshops and meetings with stakeholders to gather and define business requirements.
- Analyze and document complex business processes and systems.
- Identify areas for improvement and develop innovative solutions.
- Collaborate with cross-functional teams including IT, operations, and finance to ensure alignment of business goals with technology solutions.
- Mentor and provide guidance to junior business analysts.
- Develop and maintain detailed documentation such as business requirements, functional specifications, and process flows.
- Conduct feasibility studies and cost/benefit analyses for proposed projects.
- Participate in the evaluation and selection of software and vendors.
- Manage stakeholder expectations and communicate project status and issues effectively.
- Conduct user acceptance testing and coordinate deployment activities.
- Stay abreast of industry trends and best practices in business analysis and process improvement.
- Other duties as assigned
Qualifications – what you need to perform the job
EXPERIENCE :
- 5 – 7 years of Healthcare experience, with experience in business analysis, preferably within the healthcare industry or in roles involving COB and TPL
- Understanding of healthcare compliance and relevant regulations, including HIPAA, Medicare, and Medicaid guidelines, in COB and TPL processes a plus
- Experience with data analysis tools/software (e.g. Excel, Access, SQL, Tableau) and other database querying languages to extract and manipulate data to report COB and TPL activities
- Knowledge of database design principles to ensure efficient data storage and retrieval.
- Proven experience in managing and leading projects, including planning, execution, and delivery
- Ability to interpret complex data sets, analyze complex problems, identify root causes and generate actionable insights.
- Strong leadership skills
Compensation & Total Rewards Overview
As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company’s sole discretion, consistent with the law.
Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes:
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Medical, dental and vision coverage
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Retirement plans
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Paid time off
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Employer-paid life and disability insurance with additional buy-up coverage options
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Tuition program
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Well-being benefits
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Full suite of benefits to support career development, individual & family health, and financial health
For more details on our total rewards programs, visit https://www.point32health.org/careers/benefits/
Commitment to Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity
Point32Health is committed to making diversity, equity, inclusion, accessibility and health equity part of everything we do—from product design to the workforce driving that innovation. Our Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity team's strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming, events, and an inclusion infrastructure play a role in how we spread cultural awareness, train people leaders on engaging with their teams and provide parameters on how to recruit and retain talented and dynamic talent. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Scam Alert: Point32Health has recently become aware of job posting scams where unauthorized individuals posing as Point32Health recruiters have placed job advertisements and reached out to potential candidates. These advertisements or individuals may ask the applicant to make a payment. Point32Health would never ask an applicant to make a payment related to a job application or job offer, or to pay for workplace equipment. If you have any concerns about the legitimacy of a job posting or recruiting contact, you may contact [email protected]
Top Skills
What We Do
Guiding and empowering healthier lives.
