Sr. Business Analyst

Company:Driven Brands

We invite you to join us at Driven Brands!

Headquartered in Charlotte, NC, Driven Brands (NASDAQ: DRVN) is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, oil change, maintenance and car wash.

With over 4,500 centers in 15 countries, Driven Brands is the parent company of some of North America’s leading automotive service brands including Take 5 Oil Change, Take 5 Car Wash, Driven Glass, Meineke, Maaco, CARSTAR, and more.  Our network services over 50 million vehicles annually and generates more than $5 billion in system-wide sales each year.

Our culture inspires high performance and innovation, enabling our employees to go further, faster in their careers. With amazing people and great brands, we confidently look forward to exciting growth ahead, and believe in following the values that support this vision.

JOB DESCRIPTION:

Position Summary:

Driven Brands is seeking an experienced and results-driven Senior Business Analyst with a strong finance background and a proven track record in process improvement to join our Finance Operations team. In this role, you will work closely with business leaders, stakeholders, and cross-functional teams to drive strategic financial analysis, identify process inefficiencies, and implement solutions that optimize operations. The ideal candidate will possess a deep understanding of financial operations and have experience working on projects that improve business efficiency.

Key Responsibilities:Financial Analysis & Reporting:

• Generate financial and operational metric reporting for leadership team.
• Analyze financial data, trends, and performance metrics to provide actionable insights to senior management.
• Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues.
• Perform data analyses as requested; develop and present ad hoc reports in support of various business process initiatives both internally and externally.

Process Improvement:

• Lead initiatives to identify, evaluate, and implement process improvements that drive operational efficiency and enhance financial performance.
• Map current business processes, identify inefficiencies, and propose streamlined workflows using industry best practices and lean methodologies.
• Facilitate workshops and collaborate with cross-functional teams to develop solutions that improve operational processes.
• Interpret, evaluate, and interrelate research data to develop integrated business analyses and projections for incorporation into strategic decision-making.

Requirements Gathering & Documentation:

• Engage with business stakeholders to gather and document detailed business requirements for system enhancements, process changes, and automation initiatives.
• Translate business requirements into technical specifications for IT teams and external vendors.
• Ensure alignment between business needs and IT solutions, ensuring timely and accurate delivery of projects.

Stakeholder Management:

• Build strong relationships with key stakeholders across finance, operations, and IT departments to drive alignment on strategic objectives.
• Communicate complex financial and process-related information to both technical and non-technical audiences.
• Monitor project progress and deliverables, ensuring adherence to timelines and budget constraints.

Continuous Improvement & Best Practices:

• Promote a culture of continuous improvement within the organization by applying data-driven insights and lean principles.
• Stay updated with industry trends and emerging technologies to recommend innovative solutions for business process optimization.

Qualifications:

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• Minimum of 3+ years of experience as a Business Analyst in finance, financial operations, or process improvement roles.
• Experience with process improvement methodologies (e.g., Lean, Six Sigma, Kaizen).
• Proven track record of working on cross-functional projects aimed at improving financial processes and operational efficiencies.
• Advanced proficiency in Microsoft Excel
• Experience with ERP systems (e.g., SAP, Oracle, Microsoft Dynamics)
• Experience with Data Visualization tools and techniques, QlikSense or SQL knowledge a plus 
• Familiarity with process mapping tools (e.g., Visio, Lucidchart) and project management software (e.g., JIRA, Asana, MS Project)
• Experience with coding languages including SQL, Python, and others

Critical Competencies:

• Strong analytical and problem-solving abilities, with a keen eye for detail. Proven ability to synthesize and summarize large amounts of data into key insights, making the complex, simple. 
• Strong Analytics Aptitude – demonstrate strong logical thinking, verbal, and quantitative reasoning proficiency 
• Self-motivated, able to work independently and operate with a high level of accountability 
• Highly collaborative team player. Demonstrate the ability to work effectively with management and part of a team to meet targets. Able to take direction well, using active listening skills, asking questions and taking notes if necessary 
• Critical Thinking – ability to evaluate multiple options before deciding on the best solution 
• Self-starter in fast-paced environment 
• Trustworthy and able to keep a high level of confidentiality 
• Seeks continuous self-improvement 
• Excellent communication and interpersonal skills, with the ability to influence at all levels of the organization
• Ability to manage multiple priorities and projects in a fast-paced environment
• Fundamental analytical and conceptual thinking skills

Preferred Qualifications:

• Certification in process improvement methodologies (e.g., Six Sigma Green Belt/Black Belt).
• Experience with automation tools and technologies in finance (e.g., Robotic Process Automation - RPA).

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