Sr Associate CX Deal Ops Manager

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

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About the Team

We are a group of hard-working professionals, with a diverse mix of experience and backgrounds, located across the United States, EMEA and APJ. The team promotes Workday’s core values with a strong dedication to our employees. CX Deal Operations, part of Workday’s Global Deal & Proposal Operations organization, is hiring a Sr. Associate CX Deal Ops Manager to support North America.

About the Role

Workday is seeking a versatile Deal Manager to join our team to support our Services Sales organization. Our employees are at the core of our business which means the ideal candidate has a partnership mentality acting as a trusted advisor to guide and collaborate with Services Executives on deal strategy and problem-solving challenges to support deal closure. Success in the role requires a candidate that is analytical, process-minded, and thrives in a fast-paced environment while multitasking efficiently.

As a Deal Manager, you will manage Professional Services deals through the contract lifecycle ranging from: (i) deal structure support, (ii) some analyzing and negotiating of business terms, and (iii) propose potential solutions while ensuring transactions are structured within the Workday business model.

About You

• ​Excellent interpersonal and communication skills
• Self-motivated with strong organizational and time management skills
• Ability to handle tight deadlines with high volume transactions
• Ability to interpret, analyze, and resolve issues/objections related to Workday contracting and commercial terms.
• Knowledge of the contract deal lifecycle
• Customer service oriented and have a desire to help others

Basic Qualifications

• 1+ years or more working in the SaaS industry and/or having provided support for Sales teams

Other Qualifications

• Core understanding of contracting principles and negotiation familiarity; prior contracts and/or contract management experience a definite plus. 

• Strong level of experience utilizing SFDC 

• Focuses on accuracy, expediency, and consistency. Solutions-oriented approach.

• Liaison experience working across internal organizations such as Finance, Revenue Recognition, Legal, etc. to facilitate and drive collaborator's engagement

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below.  Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location: USA.IL.Chicago

Primary Location Base Pay Range: $80,200 USD - $120,300 USD

Additional US Location(s) Base Pay Range: $68,000 USD - $128,900 USD

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

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