At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
Job Summary
Our goal at HCSC is to be a trusted partner in health for our members who are our No. 1 priority and at the forefront of what we are doing. On the Stakeholder Engagement Analytics team, a newly emerging function within Data & Analytics Solutions (DAS), we build innovative and cost-effective solutions utilizing the latest approaches and technologies in analytics and AI to elevate the experience for our members and help improve their outcomes.
This position is responsible for analyzing data to generate valuable insights about who our members are and how best to engage with them, critical to informing enterprise strategies and prioritization efforts. Individuals in this role will be responsible for understanding and unpacking complex business challenges and requirements, translating them to data, analysis and reporting specifications, and providing comprehensives syntheses and recommendations for action. Types of data utilized may include but not be limited to: Demographics, utilization, financials, outcomes, web metrics and digital uptake and adoption data. The ability to identify and interpret trends and patterns in datasets to drive data-informed decision making is critical, as is the ability to communicate and interact effectively and professionally with business partners, IT and technology colleagues as well as fellow team members. This role is expected to provide heavy consultative support on how to leverage data for better member engagement and leadership on cross-functional teams is also expected.
Required Job Qualifications:
- Bachelor's degree in relevant field (Applied Economics, Data Analytics, Statistics, Data Science etc) and 6 years of experience in relevant field OR Master’s degree with 4 years of experience OR PhD with 2 years of experience.
- Strong analytical skills and proficiency in statistical software (SQL, Python, R, etc.).
- Excellent communication and presentation skills.
- Ability to work independently and as part of a team.
- High degree of business intelligence and understanding how to take a business case from inception to client execution.
- Ability to work under pressure and delivery high quality output to senior leadership to decision making within short timeline.
- Performance excellence in championing initiatives and collaborating with multiple stakeholders to bring the initiative to life.
Preferred Job Qualifications:
- Experience with project management methodologies.
- Experience of Healthcare industry.
- Expert with Microsoft Office and data visualization (Power BI, Tableau, etc.); strong understanding of database architecture
- Strong presentation skills and data visualization skills. Experience presenting key insights and recommendations to external clients/audiences
- Ability to anticipate internal and or external business challenges and/or regulatory issues as well as recommend process, product or service improvements
- Ability to solves unique and complex problems that have a broad impact on the business
- 5 years of experience in the realm of behavioral economics, behavioral science, product marketing with at least 1 year acting as a consultative advisor in a client-facing role
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
Pay Transparency Statement:
At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
HCSC Employment Statement:
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
Base Pay Range$82,700.00 - $149,300.00
Top Skills
What We Do
Imagine Something New, Something Different.
Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), is the largest customer-owned health insurer in the nation and the fourth largest overall. Operating through our Blue Cross and Blue Shield Plans in Illinois, Montana, New Mexico, Oklahoma and Texas (as well as a variety of affiliates and subsidiaries,) we are expanding access to high-quality, cost-effective health care. We are equipping members with information and tools so they can make the best health care decisions for themselves and their families.
HCSC is continuously recognized as an employer committed to community, diversity and inclusion, training and development.
HCSC is committed to pioneering the health care space in ways as effective as they are creative. If you are passionate about the impact you want to have through your work, with a desire to apply innovative thinking to new and emerging challenges, we encourage you to learn more about HCSC.
Learn about what we stand for, how we work and the difference we’re making in the lives of our 15 million members. Join HCSC and discover what new ways of thinking can mean for you, your community, our customers and our organization.
Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association.
