Sr. Analyst, Supply Chain Operations

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for supporting operational execution in forward/reverse logistics, inventory management, new product introduction and sustainability efforts within Supply Chain. Has in-depth experience, knowledge, and skills in own discipline. Usually determines own work priority. Acts as a resource for colleagues with less experience.

Job Description

Core Responsibilities

• Assists in the development of strategic plans for existing, new, or proposed business operations.
• Execute setup/readiness activities for new devices, products, programs, projects being implemented into the operations.
• Develop, plan, and implement performance improvement projects connected to both forward and reverse logistics.
• Triage field and corporate escalations, working quickly to resolve issues related to operations and vendor management.
• Partner with the planning team to monitor inventory levels and production capacity across the enterprise supply chain network, identifying potential service level issues before they become customer impacting.
• Develop reports to analyze and interpret key performance indicators to identify trends and areas of focus; Provide in-depth
• analysis and proposed solutions to leadership to improve efficiency, productivity, and customer satisfaction.
• Act as technical and process liaison to internal and external partners in ensuring adherence to supply chain policies and procedures.
• Lead small to medium process improvement efforts within supply chain operations.
• Effectively communicate all project timelines, deliverables, and risks, including presentations to the supply chain leadership team.
• Liaise internally with key stakeholders to help execute the new product introduction (NPI) process.
• Support the development of repeatable, and thus scalable, plans and processes in order to speed time to market and improve operational efficiency.
• Deliver on ad-hoc requests for project updates, analysis, and executive level presentations.
• Mentor more junior analysts to help facilitate the completion of accurate work.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Communication, Key Performance Indicators (KPI), Process Improvements, Quality Performance, Supply Chain Operations, Teamwork

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

5-7 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.