Our Opportunity:
Chewy is growing! We are looking for a Pricing and Catalog Manager on the Catalog and Pricing Operations Team (CPO Team) in Plantation, Florida. The CPO Team plays an integral role in maintaining the accuracy, organization, and efficiency of all Chewy Vet Care (CVC) catalogs (products, procedures, and lab tests) across CVC. This team also governs CVC pricing data and alignment to the broader CVC pricing strategy. Our team’s mission is to centralize, standardize, and maintain catalog and pricing data, enhance catalog and pricing management processes and systems, and reduce catalog and pricing defects through improved defect reporting and resolution management.Does this sound like you? If so, we would love to hear from you!
What You’ll Do:
- Learn and document business processes, translating them into business requirements and user stories, to support development requests.
- Autonomously complete tasks within the track owned for a given system.
- Identify risks, issues, or potential defects in any phase of the project life cycle and handle them through closure.
- Develop important metrics to drive catalog management to enable scale
- Provide project collaborators with information relevant to making decisions that may improve the quality of applications.
- Synthesize large quantities of complex data into usable/actionable information and provide in-depth business insights through data analysis on process outputs and operational performance.
- Participate in system implementation projects, including requirements documentation, systems configuration, test documentation/execution, and issue identification/resolution.
- Develop and implement strategies to streamline catalog management processes, applying automation and process re-engineering.
- Build data visualizations using tools like Tableau to derive insights into catalog and pricing performance and support strategic decision-making.
- Support defect reporting, triage, and resolution management, working closely with multi-functional teams to resolve defects promptly and effectively.
- Provide support to end users as a priority when it impacts business or create a Standard Operating Procedure manual for systems.
What You’ll Need:
- BA in Computer Science, Information Management, Economics, Finance, Math, Statistics, or a related field with an emphasis on analytics and quantitative skills
- 3+ years of experience in a business systems or merchandising analytics capacity as a subject-matter expert.
- Advanced experience with Microsoft suite of office products.
- Highly proficient in SQL and Tableau.
- Demonstrated ability to work in a team environment.
- Ability to think and react in a high-energy, fast-paced environment.
- Good communication (verbal/written) and interpersonal skills to convey key insights from complex analysis in summarized business terms and effectively communicate with technical teams.
- An entrepreneurial approach and a driving passion to change, challenge, and improve current processes.
- Prior experience in Software Quality Processes and Atlassian Tools such as (Confluence and JIRA.).
- Position may require occasional travel.
Bonus:
- Relevant work experience using Python or R for data analytics.
- Prior experience with ERP systems.
- E-commerce background is a plus.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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Top Skills
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Employees engage in a combination of remote and on-site work.
