Sr Analyst, Institution Client Success

Are you a team player? Are you curious to learn? Are you interested in working in meaningful projects? Do you want to work with cutting-edge technology? Are you interested in being part of a team that is working to transform and do things differently? If so, LPL Financial is the place for you!

Excited to learn more? If so, then this could be the role for you! 

LPL Financial (Nasdaq: LPLA) was founded on the principle that the firm should work for the advisor, and not the other way around. Today, LPL is a leader* in the markets we serve, supporting more than 22,000 financial advisors, 1,100 institution-based investment programs, and 500 independent RIA firms nationwide. We are steadfast in our commitment to the advisor-centered model and the belief that Americans deserve access to personalized guidance from a financial advisor. At LPL, independence means that advisors have the freedom they deserve to choose the business model, services, and technology resources that allow them to run their perfect practice. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors, so they can take care of their clients.

Job Overview:

The Senior Analyst, Institution Client Success within LPL’s Client Success group is responsible for contributing to a world-class experience for a large financial institution client. This includes having a deep working knowledge of their product offering, helping ensure compliant process and procedures, and ensuring a cohesive experience across our platform. The focus will be on ensuring a seamless experience while helping to improve our firm’s economic and risk profiles.

Responsibilities:

• The Sr. Analyst, Institution Client Success role is primarily focused on providing a cohesive experience across a large clients’ constituencies, including wealth advisors and an asset manager

• Works closely with our Client Success, Wealth Consulting, Compliance and Product teams on analysis and support opportunities

• The day-to-day client experience management activities span due diligence, end to end advisor experience, and addressing operational and compliance issues for both clients and internal stakeholders

• A preferred candidate will have an understanding of the advisor experience, advisory services, and investment offerings in advisory and regulatory risk and compliance requirements.

• Drive projects, initiatives, and analyses that help reach decisions and ensure tasks move forward to the successful execution of key priorities 

• Capture feedback from advisors, operations teams, stakeholders and key partners, translating this feedback into insights and recommendations on improving the offering

• Partnering across the firm to advance initiatives, enhancements, and surface to help remove roadblocks in Technology, Finance, Service/Trading, Operations and Legal/Risk

• Partnering with Compliance, Legal and Risk on the dynamic regulatory environment

• Participate in the formulation of the program development roadmap

• Building presentations and delivering findings to leadership and stakeholders

What are we looking for?

We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement.

Requirements:

• 4+ years financial services experience

• 1+ year wealth management/advisor support experience required

• 1+ year analyzing and organizing multiple large data sets, excel proficient

Core Competencies:

• Knowledgeable on the investment advisory landscape

• Problem solving and networking within partner relationships

• Platform management or operational experience associated with recognizing dynamic decisions and contributing towards recommendation

• Ability to interact effectively with business partners leveraging strong interpersonal and written communication skills

• Strong consensus builder who thrives in change and fast paced environments

• Collaboration and communication skills

• Ability to handle multiple projects and deliver quality outcomes within short timeframes

• It is a critical ability for this role to take a problem, identify and recruit partners in relevant areas of the firm to prioritize, and implement solutions in a timely fashion.

Preferences:

• Bachelor’s degree preferred

• #LI-Hybrid #LI-Onsite #LI-PA

Pay Range:

$77,000.00 - $128,400.00

Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!

Why LPL?

At LPL, we believe that objective financial guidance is a fundamental need for everyone. As the nation’s leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services. We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.

We are one team on one mission. We take care of our advisors, so they can take care of their clients.

Because our company is not too big and not too small, you can seize the opportunity to make a real impact. We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees. We also care for our communities, and we encourage our employees to do the same. This creates an environment in which you can do your best work.

Want to hear from our employees on what it’s like to work at LPL? Watch this!

We take social responsibility seriously. Learn more here

Want to see info on our benefits? Learn more here

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.