People
Permanent
Job Description
Specialist 2, People Data
In this role, you will join a fast-paced People Services and Solutions team responsible for the day-to-day People data transactional and auditing operations for the North American region.
We are looking for a candidate who enjoys helping employees and business stakeholders find answers to their People-related questions and appreciates the importance of data quality.
A successful team member will be customer focused, detail-oriented, flexible with continuous process/system changes, and possess a problem-solving mindset.
This role will contribute to a forward-thinking People Services and Solutions team. It is part of a global organization that supports the workplace of the future.
Key Responsibilities
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Performs transactional and administrative tasks related to employee personal and job data changes in Workday and in payroll/time and attendance system
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Enhance the overall People Experience by driving Customer Satisfaction through expert guidance and timely resolution of cases and queries
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Resolve queries (‘tickets’) raised in ServiceNow (internal HR case management system) providing advice and support within agreed Service Level Agreements (SLAs)
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Transact and approve data requests in HR systems (Workday, UKG, Kronos) and maintain records in accordance with federal, state, and local employment laws and in alignment with company processes for the North America population
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Checks the accuracy of data, running appropriate audits and reviews to ensure employee and organization data integrity and compliance
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Provide timely data-related support for People administrative processes throughout the employee lifecycle, including onboarding, internal moves, and terminations
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Act as a primary escalation point for complex People Data-related inquiries from Specialist 1, colleagues and stakeholders
Qualifications
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Embraces a growth mindset and demonstrates flexibility
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Strong communication, organizational, collaboration and documentation skills
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Innovative, analytical, and creative problem-solving skills
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Proven ability to manage confidential information
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Knowledge of HR policies, practices, procedures, laws, and system tools
Experience & Education
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Bachelor's degree OR High School Diploma and 2 years’ experience
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A minimum of one to two years of experience handling HR requests for People Data administration, preferably in an HR Shared Services model
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Extensive experience with Workday, along with strong proficiency in Microsoft Excel (pivot tables, lookups, formulas), Word, Outlook, and PowerPoint
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Must speak fluent English
Top Skills
What We Do
Delta Faucet Company is a company which delivers faucets, showers and bathroom accessories.
Delta Faucet Company is a division of Masco Corporation and is one of the largest U.S. manufacturers of residential and commercial faucets. The company manufactures the Delta®, Brizo® and Peerless® faucet brands.
The flagship Delta brand includes stylish and innovative products that add functionality and help consumers find a smarter way to work with water. The premium, fashion Brizo faucet brand, meets the demand for aesthetics and performance with a collection of distinctively designed faucets that create a fashion statement in the home. The Peerless brand offers affordable faucets with proven design in a range of styles and finishes for both consumers and trade professionals alike.
Delta Faucet Company places a high priority on products that address today's environmental concerns, such as accessibility to water, water conservation and water quality. To that end, Delta Faucet invests in internal processes and systems that provide innovative solutions and ensure exceptional customer satisfaction. As a manufacturer partner of the WaterSense® program of the U.S. Environmental Protection Agency (EPA), Delta Faucet Company is committed to working with the EPA to actively protect the future of our nation's water supply. The Company also practices improved manufacturing processes to reduce its ecological footprint.
