Solutions Engineer

Posted 5 Days Ago
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Melbourne, Victoria
Hybrid
Senior level
eCommerce • Fintech • Hardware • Payments • Software • Financial Services
Invent today. Shape tomorrow.
The Role
As a Solutions Engineer at Square, you will support sales teams and partners in integrating with Square's platform, provide expert advice on technical solutions, and collaborate with product teams based on market feedback. You will also offer exceptional support to strategic clients while addressing complex technical challenges in client-facing environments.
Summary Generated by Built In

The Role
The Solutions Engineering team is a trusted engineering resource for Square's largest sellers and partners, helping them architect and develop applications and integrations that promote seamless omnichannel commerce experiences for end-users. Solutions Engineers also help shape Square's product strategy by providing valuable market feedback that informs product prioritization and design. As Square's presence grows in Australia, our AU GTM (Go-To-Market) teams are expanding, and we're looking for our first Solutions Engineer to support the AU Sales, Account Management, and Partnerships teams.
We are looking for an engineer with sales acumen, a thoughtful product sense, and an entrepreneurial spirit. You excel at solving challenging technical problems and excel in client-facing environments. Reporting to the Solutions Engineering lead, you will work with sellers and partners across different industries and directly support Square's growing AU GTM initiatives.
You Will

  • Partner with Sales & Account Management to support sellers integrating with our platform, and co-sell Square's Developer Platform.
  • Collaborate with the Partnerships team to facilitate partner integrations with our platform.
  • Gain an in-depth understanding of the technical architecture and goals of sellers and partners, advising on suitable Square solutions and integrations.
  • Provide ongoing white-glove support to strategic sellers & partners in the AU market.


You Have

  • 8+ years of experience in Solutions Engineering, Sales Engineering, Consulting, or related fields.
  • Hands-on experience with full-stack development, including proficiency in RESTful APIs and coding.
  • Experience working with high-performing Sales teams and communicating complex solutions to both technical and non-technical audiences.
  • Experience collaborating with product teams, providing actionable feedback, and driving impactful changes
  • Experience working with senior partners and business leaders.
  • A willingness to travel for onsite client meetings (10-20%).
  • Experience in SaaS and/or payments industries


We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page
Full-time employee benefits include the following:

  • Healthcare coverage (Medical, Vision and Dental insurance)
  • Health Savings Account and Flexible Spending Account
  • Retirement Plans including company match
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
  • Paid parental and caregiving leave
  • Paid time off (including 12 paid holidays)
  • Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
  • Learning and Development resources
  • Paid Life insurance, AD&D, and disability benefits


These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Check out benefits at Block.
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, and TIDAL, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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The Company
Atlanta, GA
12,000 Employees
Hybrid Workplace
Year Founded: 2009

What We Do

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Why Work With Us

We’re working to find new and better ways to help businesses succeed, and we’re looking for people like you to help shape tomorrow at Square.

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