Solutions Engineer

Solutions Engineer

Description

As a Senior Project Engineer at HIT, you will be the top technical expert for complex networking, Azure Virtual Desktop (AVD), and Azure networking issues. You will also design, implement, and optimize network infrastructure in collaboration with network architects and engineers, following industry standards and best practices.

You will join a team of passionate, driven, and experienced technical professionals who value learning, growth, and mentoring. You will have the opportunity to contribute to the success of MTS, our clients, and yourself.
 

About Homefield IT: 

• We are totally focused on learning, growing, and mentoring so that everyone can prosper in their careers and add value to MTS, each other, and our clients.
• Relationships are important to us. We provide the highest levels of customer service and strive to always exceed our clients’ expectations. You will too.
• We love collaborating and working together as a team.  You can expect company-sponsored events to attend at your location.
• As we’re a small company that has worked hard to create processes and metrics to measure our success, your efforts will be noticed. This means that when you’re doing well, we are going to notice. It also means if you’re not working, we’re going to notice.
   

Project Engineer Job Responsibilities 
 

• Serve as the highest point of technical escalation for complex networking, AVD, and Azure networking issues.
• Troubleshoot and resolve critical incidents, providing in-depth analysis and expert solutions for advanced network problems.
• Collaborate with Tier 1 and Tier 2 support teams to provide guidance and mentorship on resolving complex technical issues.
• Manage and maintain the Azure Virtual Desktop (AVD) environment, ensuring optimal performance and security.
• Design, implement, and manage Azure networking solutions, including Virtual Networks, VPNs, and ExpressRoute.
• Conduct root cause analysis for recurring network issues and develop long-term solutions to prevent future occurrences.
• Create and update technical documentation, including network diagrams, SOPs, and troubleshooting guides.
• Monitor network performance and security, utilizing tools like Azure Monitor, Network Watcher, and Azure Security Center.
• Participate in on-call rotation to provide 24/7 support for critical network incidents.
• Work closely with network architects and engineers to design and implement scalable and reliable network infrastructure.
• Ensure compliance with industry standards and best practices for network security and performance.
• Provide training and knowledge transfer sessions for internal teams on networking, AVD, and Azure-related topics.
• Stay current with emerging technologies and industry trends, integrating new solutions and methodologies into the existing network infrastructure.
• Assist in capacity planning and network optimization to support business growth and evolving technical requirements.

Who You Are:

• Technical certifications - Actually, we don’t require this.  We are more concerned about what you know than by your test taking abilities, but we won’t count it against you.  
• Focus on customer service - We are passionate about going above and beyond to provide our customers with excellent service. We expect you to be of the same mindset.
• Demonstrated history of job stability – We invest a lot in our employees. We are looking for candidates who want a career, not a short-term gig. 
• Accountability: Do what you say you’re going to do when you say you’re going to do it. 
• Excellent written and oral communication skills.
• Flexibility to work evenings, nights, and weekends - On occasion, we do require work outside of our standard business hours to accommodate client needs. 

Experience/Skills Required   

• TCP/IP networking stack, switches, routers and firewalls 
• VLAN configuration and the ability to support 
• Peripheral devices, including network printers, scanners, etc. 
• Anti-Virus and malware protection solutions 
• Backup Technologies (Shadow Protect) 
• Microsoft Office 365 
• Azure Virtual Desktop
• Esxi
• HyperV
• SentinelOne
• Acronis
• Dropsuite
• Active Directory, Group Policy, DNS & DHCP 
• Windows Server 2008/2012/2016 
• VMware and Hyper-V server builds 
• Cloud computing infrastructure 
• Excellent communication skills, both written and verbal 
• ConnectWise Manage
• Complete command of English language both written and conversational
• Cisco Meraki devices and alerts 

Experience/Skills Preferred

• ConnectWise Automate and Control 
• Auvik 
• ESET Security Management Console 
• VLAN configuration and the ability to support 
• VMware and Hyper-V server builds 

Want to join us?

Send your resume to [email protected]