Solutions Engineer

As a Solutions Engineer, you will be the technical liaison between our product, sales, and customer success teams. You will provide tailored solutions for clients in the commercial real estate sector. Your unique combination of property management experience and technical proficiency will help ensure that our clients maximize the value of our software.

What Makes This Job Awesome?

• Collaborate with clients to understand their property management workflows and identify opportunities to implement our software effectively.
• Design and deliver tailored demonstrations for prospects and clients, showcasing how our platform solves specific challenges.
• Build and present compelling sales presentations to support the sales team in driving client acquisition.
• Provide technical support during the sales process, addressing questions and concerns about system integrations and functionalities.
• Assist in onboarding and training clients, ensuring seamless adoption of our platform.
• Leverage expertise in Angus and Building Engines to offer insights into best practices and operational efficiencies.
• Act as a bridge between customers and internal teams, providing feedback to influence product development.
• Troubleshoot and resolve technical issues related to software configuration and integrations.
• Partner with the sales team to develop and execute strategies for prospect engagement and client retention.

What Makes You a Great Fit?

• 3+ years of experience in commercial real estate property management.
• Proficiency with property management software platforms such as Angus and Building Engines.
• Strong technical aptitude and ability to understand and communicate complex software solutions.
• Excellent interpersonal and communication skills, with the ability to collaborate effectively across teams and with clients.
• Proven experience working with property managers, tenants, and real estate stakeholders.
• Experience with creating and delivering software demonstrations and sales presentations.
• Based in the New York City area, with the ability to travel locally as needed.
• This role requires you to work from our NYC office 4 days a week

Preferred Experience

• Experience with additional property management or tenant experience software platforms.
• Knowledge of commercial real estate operational workflows, including tenant relations, maintenance, and reporting.
• Familiarity with API integrations or technical solution delivery.
  

What VTS Values & How We Show It:

• Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees! 
• Be Customer Obsessed - We’re employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - monthly happy hours, wellness events, clubs, and team lunches!
• Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees!
• Move as One - We work in an open floor plan to promote cross-functional collaboration.
• Take Ownership - Be an owner of the company you’re building with our equity packages.
• Appreciate the Difference - VTS embraces and celebrates diversity. We understand the importance of a strong work-life balance. We offer a flexible PTO policy, a generous family leave program, and more!

About VTS:

VTS is the industry's only technology platform that unifies owners, operators, brokers, and their customers across the commercial and residential real estate ecosystems. In 2013, VTS revolutionized the commercial real estate industry’s leasing operations with what is now VTS Lease. Today, the VTS Platform is the largest first-party insights and collaboration engine in the industry, transforming how strategic decisions are made and executed by real estate professionals across the globe.
With the VTS Platform, consisting of VTS Lease, VTS Market, VTS Activate, and VTS Data, every stakeholder in real estate is given real-time market information and workflow tools to do their job with unparalleled speed and intelligence. VTS is the global leader, with more than 60% of Class A office space in the U.S., and 13 billion square feet of office, residential, retail, and industrial space is managed through our platform worldwide. VTS is utilized by over 45,000 professionals and over 1.2 million total users, including industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, BXP, Oxford Properties, JLL, and CBRE. 

VTS maintains offices in New York City, London, Toronto, Chicago, San Francisco, and San Diego.

To learn more about VTS and view our open roles, visit us at vts.com or follow us on Instagram (@WeAreVTS or LinkedIn. 

Pay Transparency

At VTS, we pride ourselves on articulating a clear and transparent philosophy around equitable, impartial compensation that will allow us to recruit and retain an exceptional team. The base salary is market-driven at the time of offer and is based on tier 1 market data. The salary for this role will range between $100,000 and $125,000 and is determined by several factors, including your skills, prior relevant experience, quality of interviews, leveling, and geography.
DE&I Commitment

VTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

VTS will provide any necessary accommodation during the recruitment and selection process to an employee or applicant with a disability. 

If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know at [email protected]