Solutions Engineer

Who We Are

CBORD and Transact have come together as industry leaders in integrated technology solutions, powering housing, access, foodservice, nutrition, eCommerce, card systems, and innovative payment, mobile credential, and commerce solutions. Our technology supports K-12 and higher education, healthcare, senior living, and business campuses, creating connected campus experiences that simplify operations and enhance lives. With a mobile-centric ecosystem and partnerships with over 1,750 institutions, we are dedicated to improving the student experience across all aspects of campus life.

Our success is driven by our DREAMteam—a culture built on integrity, respect, and continuous personal development. We thrive on creativity, innovation, and problem-solving, fostering an entrepreneurial spirit in all that we do.

Who we are looking for:

Title: Solution Engineer
Location: Remote within the US

A personable and upbeat individual with great communication skills, attention to detail organization, and solution-oriented mindset. First and foremost, you believe that building trusted relationships is the foundation for a productive and engaged workplace.

This individual has a strong technical background who can articulate to our clients and prospects how our industry leading technology can help simplify and elevate the student experience on campus. You believe in our products and can demonstrate how they have a positive impact on higher education institutions.

The Solution Engineer will play a broad sales support role in the overall success of the group. Specifically, that individual will have the following responsibilities:

• Serve as a subject matter expert of Transact Campus Commerce (POS and Mobile Ordering) products.
• Engage in strategic conversations regarding Transact product capabilities and benefits with customers and prospects.
• Identify and propose hardware and software solutions to meet customer and prospect defined use cases.
• Conduct periodic internal training sessions to keep the sales team updated on new product features and functions.
• Work with Account Executives and Client Success Managers to sell strategic product value, develop client-focused solutions, and document solutions in proposals
• Develop proposals, both written and oral, for client-focused solutions
• Provide rapid, accurate responses to questions from sales staff in the field
• Provide information and recommendations to assist with the development of responses to RFPs/RFIs.
• Conduct product demonstrations and setup evaluation environments. Oversee the evaluation process.
• Other duties as assigned
• Expect travel to be 40-50% with Client sales visits and conferences being the majority

The Essentials:

• Experience: Bachelor’s degree in a related field preferred or 3+ years relevant experience
• Previous experience working in the Higher Education market in a technical aspect preferred.
• Previous enterprise software experience (2+ years preferable)
• 3 - 5 years technical experience, preferably in Campus One Card, Point of Sale (POS), and Mobile Ordering.
• Comprehension of software architecture with an understanding of enterprise software applications such as ODBC databases, Microsoft Azure, Mobile platforms, and SaaS products are preferred.
• Understanding of enterprise system deployment environments and integrations to include authentication services, restful APIs, event messaging and network topography.
• Strong presentation, communication and writing skills
• Ability to work independently and be self-motivated
• Demonstrated problem solving, decision-making and collaboration skills
• A self-motivated, quick learner, who has a desire to win business
• Proven ability to manage time, multi-task and excel in a deadline-oriented environment while supporting several proposal projects simultaneously.
• Software skill requirements:
o Advanced Microsoft Office skills: Word, Excel, PowerPoint, Outlook;
o Online Collaborations tools – proficient with conducting online meetings using solutions such as Microsoft Teams or Zoom.

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions.

Transact Campus Inc. is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, protected military/veteran status, or any other protected factor.

For more information on other job opportunities and our amazing culture, check us out at transactcampus.com

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions.

Transact Campus Inc. is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, protected military/veteran status, or any other protected factor.

For more information on other job opportunities and our amazing culture, check us out HERE.