Solutions Engineer

About Topsort 

At Topsort we're reshaping the e-commerce landscape with our cutting-edge growth media infrastructure and tools. We believe in making advertising intuitive, intelligent, and genuinely cool, without any of the creepy ads or cookie-obsession (well, maybe just the chocolate ones). In a rapidly changing industry, we're on a mission to democratize monetization access for all and ensure that advertising doesn't leave any brand or seller feeling confused or overwhelmed.

Our team is all about straightforward communication, embracing feedback without taking it personally, and fostering a super collaborative environment. We thrive on working together, lifting each other up, and getting things done with a sense of urgency. We're the kind of team that loves making bold choices, sharing extraordinary opinions, and maintaining a 100 mph pace. No endless meetings here – if it can be done today, we're all about getting it done today.

What you will do at Topsort

• Be the Engineer that’s in the sales and integrations process: We are looking for a strong technical profile that is deeply passionate about solving client issues and remain customer-facing. 
• Manage Sales Process from a technical perspective and also act as a counterpart for sales teams to answer technical Q&As, RFPs, and create custom documentation for specific integrations. 
• Navigate Enterprise customers internal stakeholder relationship and complex organizations, yes you need to understand both code and sales and thrive off both! 
• Owning the Integration and Support post-Integration: Develop and customize technical solutions to meet customer needs within the ad tech or media monetization space. Ensure that these solutions are scalable, sustainable, and effectively integrated with existing systems.
• Engineering First and Foremost: This is an engineering role with customer interactions being an integral part of the role. It’s important you are technical and serve as the voice of engineering that best represents Topsort’s technical prowess in engineering meetings.Serve as a technical expert during customer meetings, clearly communicating technical aspects to non-technical stakeholders. Understand and document customer requirements, and provide consultative advice on best practices;

What we expect from you

• Bachelor's degree or Master's Degree in Computer Science, Electrical Engineering, Ideally PHD.
• 5+ years of experience in a technical customer-facing role, such as solutions engineering, technical consulting, or sales engineering.
• Strong programming skills in languages such as Python, Java, or JavaScript
• Experience with RESTful APIs, web technologies, and cloud platforms.
• Familiarity with digital advertising concepts, ad serving technologies, and e-commerce platforms is a plus
• Excellent communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
• Proven ability to manage multiple projects simultaneously and thrive in a fast-paced, dynamic environment.
• Willingness to travel often for client meetings, onsite workshops, and events.
• Willingness to remain client-facing 80% of the time.

What is it like to work at Topsort?

• Direct and Speedy: We give candid feedback, push each other to set higher goals and produce more impact by always thinking “how do we do this faster and better”
• Valued for Your Individuality: From personalized birthday gifts to work anniversaries, and management training program or in-person gatherings or career talks and mentorships, part-time DJs and tik-tok vloggers are also commercial leaders and technical staff at Topsort. We don’t take management with a cookie cutter approach - but rather we cherish your quarkes and think it makes us stronger.
• Constant Improvement: The best way to grow is by doing, Topsort team is made of action-driven, intelligent, and curious individuals who are constantly seeking improvements and reinventions that lead to a better output and never content with the status quo.
• Embrace a Sports Team Mentality: We are all helpful and collaborative internally. You are ultimately surrounded by just different people that are all here to help you get the job done and shine as a team.
• Silicon Valley to the World: We were born in the pandemic by Stanford and Harvard alum co-founders who offer hybrid-working options with coworking memberships and (at least) once a year in person offsite gathering. You’ll be welcomed by coworkers in 11 countries that all bring a unique perspective to the company from day 1.

Topsort is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.