Solutions Engineer II

About Recurly:

Recurly, Inc., a SaaS company, provides a versatile subscription management platform to manage the entire subscription lifecycle for market-leading brands worldwide. Subscription businesses such as Sling TV, FabFitFun, Cinemark and Fubo.tv depend on Recurly to harness the power of the subscription model and drive recurring revenue growth. Since its launch in 2009, Recurly has deployed subscription billing for thousands of companies across 55 countries. Our platform empowers billions of credit card transactions and has enabled customers to recover nearly $1.2 billion in revenue in 2023.

Recurly is backed by Accel-KKR, a leading technology-focused private equity firm with over $10 billion in capital commitments. The partnership offers Recurly access to significant capital and resources to make continued investments in technology and platform innovation and expand our go-to-market initiatives.

You are a passionate engineer who wants to be part of a collaborative team which cares about delivering the right solution to new and interesting problems. You like to push others and be pushed to constantly improve and iterate our product and our process. You care about owning the outcome of your work.

Key Responsibilities

• Collaborate with customers and peers to design and implement workable solutions
• Define and create solutions to help customers realize the full potential of Recurly offering.
• Evaluate merchant integrations and offer best practice recommendations.
• Configure, customize, and support custom solutions.
• Build alliances with Product, Engineering, Customer Success and Enablement teams to solve problems and achieve objectives by sharing knowledge and information.
• Contribute to and foster the Recurly Developer Community.

Requirements

• Experience in a customer-facing role
• At least 1-2 years of programming experience in a commercial environment, preferably with Ruby on Rails, Ruby, Javascript, node, etc.
• Experience with integrations such as webhooks and APIs
• Familiar with SQL development/queries and their automation
• Understanding of Agile or Scrum methodologies
• Self-motivated, with strong willingness to learn and continually refine your business acumen and establish domain/industry expertise.
• Good communication skills
• A “quality first” mindset, with a willingness to advocate for best practices

Desired Skills & Experience

• Familiar with the FinTech industry, preferably with payment gateways and revenue recognition SW
• Experience designing and developing customer integrations
• Desire to turn new features into elegant code
• Capability to identify technical impacts, recommend best-practice and/or alternate approaches, and provide accurate timeline estimates to both technical and non-technical audiences
• Online presence as a developer (open source SW, Github, Stack Overflow, etc.)

Bonus Points

• Experience with MuleSoft, BigQuery, PostMan, Insomnia, or Looker a plus
• Understanding testing and ensuring code quality 

As a full-time employee, we offer competitive benefits programs and perks designed to fit your needs and the needs of your family.

Recurly is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law. Recurly is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected]