Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
Our Product Engineering team is seeking a Software/Networking Engineer who has some software expertise to support and troubleshoot customers who have technical or software connectivity issues with their LG Display products. This individual will build, design, and maintain web applications, and software applications as well as manage networking issues. This individual creates solutions for identified problems or bugs. Will execute assignments with the use of web applications, scripts, and programming languages such as HTML, CSS, JavaScript, and APIs. This role supports our Business Solutions Division.
*** This is an ON SITE role located in Lincolnshire, Illinois
***Candidates must be authorized to work in the United States
The Opportunity:
Our Product Engineering team is seeking a Software/Networking Engineer. This individual will build, design, and maintain web applications, and software applications and troubleshoot Networking related issues with our Display Systems. This individual creates solutions for identified problems or bugs. Will execute assignments with the use of web applications, scripts, and programming languages such as HTML, CSS, JavaScript, and APIs.
Develops and validates test routines to ensure the quality of the external and internal interface.
- Designs assignments with web services like REST, SOAP, etc.
- Managing the complete software development process from conception to deployment.
- Maintaining and upgrading the software following deployment.
- Contribute to new product ideas and make internal presentations.
- Designing and executing tests based on requirements, risk and defects found.
- Complete detailed reports listing requests for technical assistance, steps taken to resolve them, and the specific dates/individuals involved.
- Conduct field investigations, identify root cause or supporting organization with required data leading to resolution.
- Actively update, maintain and monitor open issues.
- Analyze and clarify the queries by conducting research and troubleshooting the issues.
- Respond to customer inquiries (phone or email) and assist in troubleshooting and resolving challenges.
- Documents and conveys Voice of Customer (VOC) for technical issues, such as requirements for field issue solution, to appropriate internal teams.
- Improve current test protocol and automation test tool
- Improve IP network testing and test environment for both WIRED and WIFI
- Coordinating with clients and other stakeholders to understand product requirements
- Developing and executing test plans for new and existing applications
- Executes assignments with the use of web applications, scripts, and programming languages such as HTML, CSS, JavaScript, and APIs.
Qualifications:
- A bachelor’s degree in computer science (or a related field).
- Knowledge of network protocols, including TCP/IP, DNS, and DHCP.
- Experience with network hardware (routers, switches, and firewalls and network monitoring and management tools.
- LAN and WAN experience.
- Extensive knowledge of web applications, programming languages, and web services —
- including API, CSS, CSS3, cross-browser compatibility, HTML, HTML5, JavaScript, jQuery,
- PHP, security principles, REST, SOAP, and web user interface design.
- Experience with Windows and Linux environments along with In-depth knowledge of network protocols and technologies and proficiency in network hardware and software configuration.
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Time management and organizational skills.
- Adaptability and willingness to learn new technologies.
- Dependable and flexible when necessary.
- A self-starter able to work independently but comfortable working in a team environment.
- Preferred: CISCO certification, Networking Engineering Certification,
Recruiting Range
$74,000—$110,000 USD
Benefits Offered Full-Time Employees:
- No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
- Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
- Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
- Performance based Short-Term Incentives (varies by role).
- Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
- Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
- Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
- Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.
Top Skills
What We Do
At LG, we deliver products and services that make lives better, easier and happier though increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” – from home appliances, consumer electronics and B2B solutions to innovations in digital signage, air conditioning, solar and vehicle components. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies.
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