Software Engineer II

Posted 2 Days Ago
Be an Early Applicant
Kraków, Małopolskie
Mid level
Software
Zendesk is a service-first CRM company that builds software designed to improve customer relationships.
The Role
As a Software Engineer II, you will be responsible for developing and improving Zendesk's scalable API platform, enhancing user experience through reliable code deployment, and collaborating across teams to resolve complex performance issues within a large distributed system.
Summary Generated by Built In

Job Description

Do you want to make an impact on the control plane that supports the Edge services used by 100.000+ customers? Are you passionate about building microservices and automation tools loved by developers and internal engineering teams?

We’re looking for a Software Engineer to join our team and play a key role in leveling up the services powering the bridge between the internet and our infrastructure! Zendesk handles billions of requests every day (and we are on the critical path for every one of them), so we want to create and provide rock-solid solutions that our customers can rely on, and also build upon.

At Zendesk, we genuinely believe that to build a phenomenal product, you need great people. We value teamwork and take an agile approach to our development processes. We value our employees highly, offer a competitive benefits package, and ensure meaningful opportunities for professional growth in a diverse and inclusive environment. Zendesk believes in the importance of a healthy work-life balance. 

What you will be doing

  •  Ship code to production and improve the experience of millions of Zendesk users!

  • Design and implement components of Zendesk’s Edge architecture.

  • Implement changes at the platform level, increasing the efficiency of multiple teams.

  • Develop solutions protecting our systems from abuse and misuse. 

  • Work across organizational boundaries to integrate services focusing on releasing quality code and observability.

  • Collaborate with development teams to investigate sophisticated performance and reliability issues spanning large distributed systems. 

What you bring to the role

Required:

  • Experience building backend systems and their interfaces.

  • Experience shipping features and capabilities that meet a high level of operational reliability, security and scalability.

  • Experience working with large codebases.

  • Proven experience with at least one of the following languages: Go, Java, Scala.

  • Experience working with MySQL or other relational database technologies.

Preferred:

  • Experience working with Docker and Kubernetes or other containerization solutions.

  • Experience with observability tooling for large distributed systems.

  • Experience working with Nginx, Envoy, or other proxy technologies.

  • Experience with Jenkins, Spinnaker or other CICD technologies.

  • Experience with Kafka and streaming technologies.

  • Experience with AWS or other cloud platforms.

The Poland annualized base salary range for this position is zł164,000.00-zł246,000.00. Please note that while the salary range represents the minimum and maximum base salary rate for this position, the actual compensation offered will be based on job related capabilities, applicable experience, and other relevant factors. This position may also be eligible for bonus, benefits, or related incentives that will be communicated during the offer stage.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to [email protected] with your specific accommodation request.

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: San Francisco, CA
6,277 Employees
Remote Workplace
Year Founded: 2007

What We Do

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences— and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, co-working spaces, and Zendesk workspaces to make one team.

Why Work With Us

We know one desk doesn’t fit all. At Zendesk, we prioritize remote work because we believe great work happens anywhere. Digital first is more than where we work though. We give our employees flexibility and choice in both where and how they work while also trusting them to be a team player.

Gallery

Gallery

Similar Jobs

Qualtrics Logo Qualtrics

Software Engineer II

Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
Kraków, Małopolskie, POL
5000 Employees
Hybrid
Kraków, Małopolskie, POL
665 Employees

OpenX Technologies Logo OpenX Technologies

Mid Software Engineer II (JavaScript)

AdTech • Enterprise Web • Information Technology • Machine Learning • Marketing Tech • Sales
Easy Apply
Remote
Hybrid
Kraków, Małopolskie, POL
400 Employees

Remitly Logo Remitly

Software Development Engineer II

eCommerce • Fintech • Payments • Software • Financial Services
Kraków, Małopolskie, POL
2700 Employees

Similar Companies Hiring

True Anomaly Thumbnail
Software • Machine Learning • Hardware • Defense • Artificial Intelligence • Aerospace
Colorado Springs, CO
131 Employees
Caliola Engineering Thumbnail
Software • Machine Learning • Hardware • Defense • Data Privacy • App development • Aerospace
Colorado Springs, CO
53 Employees
Red 6 Thumbnail
Virtual Reality • Software • Hardware • Defense • Aerospace
Orlando, Florida
113 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account