Software Engineer - Fulfilment Logistics

Our Ways of Working Principles:

We believe that most of us do our best work when we work together, but we know that everyone works in different ways, and quite frankly, has other commitments and responsibilities outside of work.

As we further adjust to hybrid working, we want to take what we've learnt from working remotely and keep the flexibility that's enabled us to thrive and keep driving our business forward.

We have some core principles which support us in this:

Do what’s right

Trust & give permission

Delivery matters

We understand ways of working can look different based on your role, team and you as an individual so we are here to support and discuss this with you during the interview process.

About the Role

Would you like to make a tangible impact on millions of customers around the globe? We’re on the hunt for a Software Engineer to join our dynamic Logistics team, where you’ll be at the heart of creating high-performance, business-critical systems. Our mission? To work hand-in-hand with the fulfilment and operations teams at Moonpig, ensuring every customer enjoys a seamless and delightful delivery experience – no small feat in a rapidly growing, ever-evolving market.

Join a tight-knit team of four talented engineers based in the North West. We’re the driving force behind Moonpig’s designation, grouping, and delivery options services. We ensure every order reaches its destination in the most efficient, timely, and hassle-free manner possible. If you’re passionate about optimising processes and love tackling complex challenges, this is the place for you!

What you'll be doing:

• Delivering high-value improvements: Support our global expansion, add new delivery services, optimise our current offerings, implement new features, and continuously enhance the customer delivery experience.
• Designing and delivering new features: Create or update existing services, working with event-driven systems.
• Collaborating in a high-performing team: Engage in team ceremonies, including Retrospectives, Stand-ups, Planning, and Socials, while continually adapting and seeking new ways to improve and deliver more effectively.
• Taking ownership: Lead design sessions, manage deliverables, and communicate progress with relevant stakeholders.
• Driving continuous improvement: Contribute to the team’s best practices by sharing ideas, participating in learning initiatives, and helping to elevate engineering practices across the business.

Our expectations of our Software Engineers:

• Deliver High-Impact Solutions: Our primary objective is to ensure we’re delivering value to our customers by focusing on the highest priority initiatives. This involves clear planning while staying adaptable to change.
• High Quality: Collaborate with stakeholders to deliver secure, scalable, maintainable, and high-performance solutions, all while maintaining a fast delivery pace.
• Community Mindset: Engage with the engineering community within Moonpig, sharing knowledge and contributing to the continuous improvement of our practices.
• Open-Mindedness: Strive for improvement by being open to feedback, giving constructive feedback to others, and being willing to try new ideas. This openness is key to our ongoing success.
• Growth: Be actively engaged in your own growth, embracing challenges while feeling supported in your role.

You’ll be a good fit for the role if you:

• Thrive in a highly collaborative environment and enjoy working closely with other engineers.
• Are passionate about solving problems and improving processes.
• Focus on the customer, ensuring that your decisions are always aimed at serving them best.
• Are eager to learn new processes, techniques, and technologies.
• Have experience with AWS and C#.
• Possess a solid understanding of Object-Oriented Programming (OOP) and Functional Programming principles.
• Have a good understanding of event-based architecture (a plus).
• Are familiar with React (a plus).
• Have knowledge of Extreme Programming best practices like Test-Driven Development (TDD) and Pair Programming (a plus).

Our Tech Environment

• Full-stack, cross-functional teams that collaborate closely across different specialisms.
• Services are primarily written in C#, with some React and UI using TypeScript for internal tooling.
• We leverage AWS (SQS, SNS, Lambda, DynamoDB) and Terraform to build robust, performant cloud/serverless applications.
• We focus on user experience and business growth, ensuring our applications are both reliable and efficient.
• We don’t expect you to have experience with all of the technologies above, so if your experience doesn't cover some areas but you have cloud/serverless experience, please apply.

How we get there

• Tools and Practices: Grafana, AWS Cloudwatch, CI/CD pipelines.
• Methodologies: Test-Driven Development (TDD), Pair Programming, A/B Testing, and Experimentation.
• Engineering Principles: We apply core engineering principles, including SOLID, KISS, Conway’s Law, and the Theory of Constraints, to ensure our solutions are well-architected and maintainable.
• Agile Principles: Our teams operate with agility, focusing on continuous delivery and improvement.

Want to hear more? 

Find out more about Moonpig Group and what it has to offer here!

Moonpig’s Commitment to Equality, Diversity and Inclusivity 

At Moonpig Group, we’re committed to creating an inclusive and caring culture with brilliant people who feel a real sense of belonging. We welcome and celebrate all diverse backgrounds to Moonpig Group, from working parents who need flexibility with their hours to individuals who are neurodiverse and prefer to work a certain way.

We’re proud to have several employee-led committees within our organisation, including the LGBTQ+, Gender Balance, Neurodiversity and our EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) Committees.

We’ll continue to push for diversity and that sense of belonging so that all Moonpig Group employees feel safe and comfortable to be their true authentic self at work.