At Hi Marley, we’re not just a technology company—we’re on a mission to revolutionize the insurance industry with our conversational platform that makes communication simple, efficient, and delightful. Built for carriers, powered by SMS, and designed by insurance experts, Hi Marley connects people through seamless, friendly conversations that save time, money, and hassle. Our platform helps insurance carriers strengthen customer relationships while streamlining operations. With a focus on collaboration, coaching, and powerful analytics, we deliver the insights insurance teams need when they need them—creating a smooth, frictionless experience for customers along the way.
We’re looking for a Software Engineer, DevOps to help build and improve the foundation of our growing SaaS platform. In this role, you’ll gain hands-on experience with AWS cloud infrastructure, automation, and monitoring while supporting our engineering teams in delivering high-quality, efficient, and reliable solutions. You’ll collaborate with experienced engineers to enhance performance, security, and scalability—all while learning best practices in DevOps and how to leverage AI tools to work smarter, faster, and more effectively across the engineering lifecycle. We thrive on teamwork and shared enthusiasm, which is why this role involves joining us in the office for two days each week.
What You’ll Do:
- Assist in building and maintaining AWS cloud infrastructure to support our applications.
- Contribute to automating infrastructure and CI/CD pipelines to improve deployment speed and reliability.
- Help improve monitoring and observability to detect and resolve issues more efficiently.
- Work closely with engineering teams to enhance application performance and scalability.
- Learn and apply AWS best practices to refine existing cloud solutions.
- Support efforts to streamline workflows and reduce operational friction for developers.
- Participate in incident response and post-incident reviews to help improve system reliability.
What We’re Looking For:
- 1-3 years of experience in DevOps, Site Reliability Engineering, or software development.
- Basic knowledge of AWS cloud services and infrastructure as code (Terraform, CloudFormation, or similar is a plus).
- Experience with programming (JavaScript, Python, Ruby, or Java preferred).
- Familiarity with CI/CD pipelines and automation concepts.
- Interest in improving software infrastructure and learning DevOps best practices.
- Strong problem-solving skills and a willingness to learn in a fast-paced environment.
- A team player with good communication skills and a collaborative mindset.
At this time, we are only able to consider candidates who are currently authorized to work in the U.S. and will not require sponsorship now or in the future.
Who We Are:
Hi Marley has three core values that are the foundation of our company culture, which every employee embodies:
- Max Courage - we encourage our team, our customers, and their customers to dream big, try new ideas and maximize impact by measuring risk.
- Be Humble – we lead with appreciation and promote a culture of humility, compassion and openness to learn from anyone, anywhere.
- Ubuntu “I am because we are” - we believe true success is much bigger than any single individual or company. By aligning our individual aims behind a shared purpose we can achieve our fullest potential, together.
Benefits and Perks:
On top of an exciting, supportive and intellectually curious workplace, we provide:
- Full benefits package for employees working 30+ hours per week, including parental leave, a matching 401k program, and medical, dental, vision, disability, and life insurance.
- Open vacation policy - we all work hard and take time for ourselves when we need it
- Competitive salary and generous stock options - we all get to own a piece of what we’re building
- A fun, lively startup culture
- Core values-based leadership
- A culture of employee engagement, diversity and inclusion
- Ample opportunities to learn and take on new responsibilities in a fast-paced, growth-mode startup
Hi Marley is proud to be an equal employment opportunity employer. We celebrate diversity and do not discriminate based on gender, sexual orientation, gender identity, religion, race, veteran status, disability status, or any other characteristic protected by applicable law. We are committed to building an inclusive work environment representing a variety of backgrounds, perspectives, and skills, where all employees are encouraged to be their authentic selves.
Hi Marley participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information, please review the documents under "E-Verify Poster" here: https://e-verify.uscis.gov/web/OnlineResources.aspx
Top Skills
What the Team is Saying
What We Do
Hi Marley is the first intelligent conversational platform built for P&C insurance and powered by SMS. Designed by insurance professionals, Hi Marley enables lovable, convenient conversations across the entire ecosystem, saving money and time for carriers while building customer loyalty through delightful interactions. Hi Marley's industry-leading collaboration, coaching and analytics capabilities deliver crucial insights that streamline carrier operations while enabling a frictionless customer engagement experience. The solution is made for the enterprise; it’s fast to deploy, easy to use and seamlessly integrates with core insurance systems. Through its advanced conversational technology, Hi Marley reduces friction – empowering innovative carriers to reinvent the customer and employee experience.
Why Work With Us
Our team is made up of people who care about each other and are passionate about what we do in and outside of work. We promote a culture of continuous learning, always seeking ways to be better for ourselves, our team and our customers. Creativity is encouraged and valued throughout the company and is paramount to our innovation.
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Hi Marley Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We thrive on teamwork and shared enthusiasm, which is why we are in the office for two days each week.
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