Loyal is an organization centered on experience and building a platform that allows consumers to make meaningful decisions when it comes to healthcare. We deeply understand providers, locations, services, appointments, business rules, and moreover, we understand patients -- who they are, the preferred method of communication, upcoming appointments, lapsed appointments, outstanding bills, health risks, and more. With this intelligence, our platform fuels highly relevant and personalized experiences across all mediums (website, email, voice…) allowing patients to get healthy, stay healthy, and have a better relationship with the health care provider.
Summary
The Software Engineer will work closely with both product development teams and client-specific projects. This role combines backend software engineering skills with a specialized focus on data-centric tasks, supporting both the creation of new data-driven products and the enhancement of existing ones. Unlike a traditional backend developer, this role requires flexibility to pivot based on evolving client needs, without a fixed roadmap. Reporting to the Director, Technical Architecture on the Customer Success team, you will collaborate with the engineering team on productizing custom-built solutions, bridging the gap between ad hoc data solutions and robust, scalable products.
We are preferably looking for candidates located in the Atlanta, GA area. This role is remote.
You will:
- Collaborate closely with internal teams to design, build, and maintain an internal ETL tool that enhances data mapping, and supports complex and custom customer requirements, ensuring adaptability and functionality across diverse client infrastructures.
- Build, refine, and maintain custom onboarding solutions/importers to ensure they function in varied client environments, adapting for specific infrastructure needs.
- Develop and maintain backend services with a focus on data-intensive applications and infrastructure.
- Solve product and client-specific business needs through custom software, enhancements, bug fixes, or consulting.
- Work on both pre-defined product development projects and client-driven data efforts, sometimes concurrently.
- Lead mid-sized development projects from start to finish, including technical requirements gathering, data modeling, technology selection, and deployment.
- Build, refine, and maintain custom solutions to ensure they function in varied client environments, adapting for specific infrastructure needs.
- Actively participate in code reviews to ensure high-quality, maintainable code.
- Troubleshoot and resolve issues in upper environments with data-related applications and infrastructure.
- Collaborate effectively across multiple projects and manage shifting priorities based on client needs.
- Mentor team members to foster knowledge sharing and a strong, supportive team culture.
You have:
- 5+ years of experience in software development, with exposure to data engineering, data-focused backend work, or related fields.
- 3+ years of experience with Microsoft .NET technology stack (C#, .NET, ASP.NET, Web APIs, and Microsoft SQL Server)
- Proficiency with T-SQL, and unit testing frameworks (xUnit, NUnit, etc.).
- Experience in a SaaS environment and/or start-up or ambiguous settings with a demonstrated ability to adapt to changing priorities.
- Bachelor’s degree in computer science, data science, or a related field, or equivalent work experience.
Bonus Points
- Digital healthcare solutions or healthcare industry experience
- Experience with design systems is a plus
- Experience with Python
- Experience with full-stack development
Knowledge and Skills:
- Advanced understanding of T-SQL (MSSQL) and data-related best practices.
- Familiarity with Docker/Kubernetes, Microsoft Azure, ML/NLP, Azure DevOps, and SignalR is a plus.
- Strong organizational skills to manage multiple projects with agility.
- Ability to design flexible and scalable solutions that address both product development and client-specific customization needs.
- An adaptable, client-oriented approach to engineering work without a rigid roadmap.
Interview Process
- Recruiter Video Screening
- Take-home Technical Assignment
- Engineering Manager Interview
- Director, Technical Architecture Interview
Pay Transparency
Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $100,000 - $135,000. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role.
#LI-REMOTE #LoyalHealth
We know that potential candidates are often less likely to apply to a position if they don’t match 100% of the job qualifications. Don’t let that be why you miss out on this opportunity! We encourage you to apply if you can demonstrate many of these skills and competencies.
Loyal to our employees
We are a remote-friendly company! We encourage you to apply from anywhere in the United States. We also believe in a work/life balance that fulfills you while you’re here and supports you when you’re not. We built our benefits package to prove that we’re committed to you having everything you need (including a little fun). Here is what we offer full-time employees:
- Flexible paid time off, sick and personal days
- At least one holiday per month (sometimes, more!)
- Full health, dental, and vision insurance - Loyal pays the premium for all employees!
- One Time Home Office Setup Stipend For Remote & Hybrid Roles
- Monthly Internet Stipend for Remote & Hybrid Roles
- Long term & short term disability
- 401[k] plan
- 16 Weeks Paid Parental Leave
- 2 Volunteer days per year
- Matching Gift Program
- Participation Grant Program
- Annual Travel/Team Events up to twice per year (post-COVID)
Our Commitment
We believe that the key to Loyal's success is you. Your unique background, life experience, knowledge, self-expression, and talent make you uniquely you. Who you are, what you have experienced, and how you think inspires us to be innovative and bold.
Loyal is an equal opportunity employer. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, ancestry, sex, gender identity and expression, national origin, citizenship, marital status, age, languages spoken, veteran status, color, religion, disability, sexual orientation, and beliefs.
We consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Further, consistent with applicable federal and state law, Loyal provides reasonable accommodations when requested by qualified applicants or employees with disabilities, unless doing so would cause an undue hardship. Loyal’s policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If you require a reasonable accommodation in connection with the application process, please contact the Talent Acquisition Department at [email protected].
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
COVID-19 Vaccinations
Candidates who will be attending in-person conferences, visiting hospitals, and/or visiting or traveling to a third party location who may have their own specific requirements in place may be required to show proof of being fully vaccinated against COVID-19 before attending. Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable law. If you require a reasonable accommodation, please contact the People Department at [email protected].
Top Skills
What We Do
Loyal provides organizations with an end-to-end multi-experience platform that breaks down silos and guides consumers on their individual care journeys to the best - and right - health solutions. Loyal's platform offers a full suite of conversational engagement tools to connect with customers and drive healthcare actions at scale.
