Software Development Engineer in Test III - CRM

About HighLevel

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, from marketing agencies to entrepreneurs to small businesses and beyond. Our platform empowers users across industries to streamline operations, drive growth, and crush their goals.

HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

Every month, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Learn more about us on our YouTube Channel or Blog Posts

About the Role:

HighLevel is looking for passionate SDET3 for its Full-time remote engineering team in India. You will be responsible for ensuring that the new releases we make for features, enhancements, or new products meet the strict standards of quality & consistency. The buck stops at you and you will have the final say on the correctness, reliability & consistency of our builds.

Requirements:

• Strong organisational and problem-solving skills with great attention to detail, including the ability to track multiple test executions simultaneously and synthesise the results
• You place quality over any other virtue
• 5+ years' experience in testing web applications
• Experience in using defect tracking systems to report, track, and resolve defects
• Experience with API testing and performance testing with tools such as JMeter, and Postman
• Understanding of HTML, CSS, JS, and browser debugging/console tools
• Test automation experiences such as Selenium, Cypress, or any other framework
• Hands-on experience with both white box and black box testing
• Good knowledge of working with at least one Source control system - Git, SVN, etc.
• Good understanding of Agile software development methodology (Kanban or Scrum) and QA's role in it
• Prior experience in B2B SaaS or a CRM product or in a complex web-based software product with multiple product areas utilising multiple services and technologies
• Experience working in cross-functional teams

Responsibilities:

• Lead the planning, design, and execution of test strategies to validate software functionality, performance, and scalability
• Independently identify and prioritise test scenarios, including edge cases and potential areas of risk
• Develop and maintain automated test suites for UI and API testing using industry-standard tools and frameworks
• Design and implement test automation frameworks from scratch, leveraging best practices and emerging technologies
• Collaborate closely with developers, product managers, and other stakeholders to ensure comprehensive test coverage and timely defect resolution
• Mentor junior team members and provide guidance on testing methodologies, automation techniques, and best practices
• Actively participate in code reviews, design discussions, and sprint planning meetings to drive quality and efficiency
• Maintain a strong presence on Slack channels and support tickets, providing timely assistance and guidance as needed

EEO Statement:

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government record-keeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

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