The Senior Manager of Customer Support will lead a team of Customer Support Managers, focusing on customer satisfaction and performance metrics. Responsibilities include coaching team members, managing projects, optimizing resources, and implementing process improvements. The role requires strong leadership skills, data-driven decision-making, and collaboration with cross-functional teams to enhance the customer experience.

The Account Management Operations Analyst supports operations by optimizing workflows, managing automations, analyzing data, and assisting in onboarding and training within the Account Management team.

Responsible for designing and maintaining data infrastructure, developing backend systems for real-time processing, and ensuring data reliability and performance.

The Manager of Customer Support oversees a customer-centric team, ensuring high levels of satisfaction and meeting service level agreements. Key responsibilities include leadership, team management, data interpretation, process improvement, and addressing high severity customer issues.

The Affiliate Manager will drive affiliate recruitment, measure growth metrics, collaborate with teams, and create personalized strategies for affiliates.

Lead revenue operations by partnering with senior leadership, optimizing sales processes, and building a high-performing team to drive revenue growth.

Ensure the quality and performance of products by implementing testing strategies, capturing metrics, and collaborating with various teams to optimize application scalability and reliability.

The Lead SDET is responsible for implementing performance testing strategies, optimizing system performance, and collaborating with teams to enhance application reliability and scalability.

The Onboarding Specialist is responsible for managing customer relationships, facilitating AI product onboarding, troubleshooting issues, and providing updates to enhance user experiences.

The Trial Experience Specialist engages with new customers at the start of their trials, helping them understand the HighLevel platform and convert them into paying clients through strong relationship-building and consultative support.

Develop scalable backend services and APIs for memberships & courses. Collaborate with a team to maintain and optimize core product software and databases.

As a Product Manager for CRM, you will oversee and develop CRM capabilities, manage product roadmaps, conduct user research, collaborate with teams, and monitor product performance.

Lead and manage customer success teams to enhance customer satisfaction, performance metrics, and retention while fostering team development and collaboration.

Lead and manage complex systems and business intelligence projects, ensuring alignment with business strategies, on-time delivery, and risk management.

Develop scalable backend services for the Phone System team, design and manage APIs, and collaborate with a team to optimize software and databases.

As the Deal Desk Manager, you'll optimize deal processes, structure agreements, and enhance financial planning while collaborating cross-functionally.

The People Operations Specialist will support the employee lifecycle, manage compliance, improve HR processes, and ensure data accuracy in HRIS.

Develop scalable backend services and manage infrastructure. Design and develop APIs, create web applications, and ensure optimal functionality of core product software.

Seeking an experienced Software Development Engineer II to develop full stack web apps and APIs, optimize performance, and collaborate with cross-functional teams.

As a Customer Support Representative, you will provide technical support for HighLevel's software, assist customers via various channels, troubleshoot issues, and contribute to a knowledge network to improve the customer experience.