Senior Social Media Manager

Posted 9 Hours Ago
Be an Early Applicant
Mountain View, CA
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Software
The AI copilot that takes the friction out of work.
The Role
As a Senior Social Media Manager, you will enhance Moveworks' LinkedIn presence, engage audiences, and collaborate with teams to develop a unique brand voice. Responsibilities include content creation, managing posting schedules, and analyzing engagement strategies across multiple platforms.
Summary Generated by Built In
Who We Are 

Moveworks is the universal AI copilot for search and automation across all your business applications. We give employees one place to go to find information and get support while reducing costs for your business. The Moveworks Copilot is powered by an industry-leading Reasoning Engine that uses a combination of public and proprietary language models to understand employee queries, then build and execute multi-step plans that achieve them. It does this by linking into systems (like ITSM, HRIS, ERP, identity management, and more) with native and custom-built integrations that turn natural language into powerful automations for employees.  

The world’s most innovative brands like Databricks, Broadcom, Hearst, and Palo Alto Networks trust Moveworks to eliminate repetitive support issues, deliver instant knowledge, and empower employees to work faster across applications.

Founded in 2016, Moveworks has raised $315 million in funding, at a valuation of $2.1 billion, thanks to our award-winning product and team. In 2023, we were included in the Forbes Cloud 100 list as well as the Forbes AI 50 for the fifth consecutive year. We were also recognized by the 2023 Edison Awards for AI Optimized Productivity, and were included on Fast Company's Most Innovative Companies list for 2024! 

Moveworks has over 500 employees in six offices around the world, and is backed by some of the world's most prominent investors, including Kleiner Perkins, Lightspeed, Bain Capital Ventures, Sapphire Ventures, Iconiq, and more.

Come join one of the most innovative teams on the planet!

Location: Mountain View, CA (in office–snacks and lunch included of course) 


What You Will Do

As the Senior Social Media Manager at Moveworks, you’ll significantly increase our presence and visibility on LinkedIn and help drive engagement. You’ll quickly learn our story, products, technology, market, and culture, to then develop a voice for our social media presence. This voice should be loud enough to bring consistency, fun enough to attract an audience, but still be appropriate for the enterprise companies we serve.

This position will work closely with the executive team and the marketing team.

You’ll be a listener. Listening to company meetings, founders, marketing teams, product teams, customers Success, events, PR/AR, sales, and more. After listening you’ll develop themes and figure creative ways to post on an ongoing basis while remaining fresh and interesting. And, given the fast-moving nature of a startup environment, you will be agile in your approach, and adaptable to the changing landscape.  

You’ll do much of the writing and develop graphics concepts for you or design to execute. As part of this you will help develop a calendar and cadence (multiple posts a day). You’ll help senior employees understand how to write in the voice you create as well as ensure corporate posts written by others are not too far afield.

We encourage experimentation and expect this hire to take full ownership of what's working and what's not.

Once you understand our customer base and turn our LinkedIn presence into a world class operation, you will look to YouTube, Twitter/X, and other platforms and create strategies and execution plans that further help us grow.

We’ve got great stuff for you to work with. We’ve got a world-class AI product that is currently helping employees at well known companies remove friction from their days and increase their productivity. We’ve got great customer case studies from some of the world’s largest brands. And we’ve got great employees for you to work with.

This is a roll up your sleeves and dive-in job. A chance for you to develop a social media vision for us and execute on it. Are you ready?

Be Prepared To Tell Us

  • What enterprise technology company has a LinkedIn presence that you admire?
  • What post on our LinkedIn channel gets you interested enough to follow us? Which bores you enough to unsubscribe?
  • Which social media 'rules' should be followed without exception? And which ones are worth questioning, bending, or even breaking. (We’re opinionated but you should be also — even if we don’t always agree.)

What You Bring To The Table

  • Experience in digital / social marketing as well as experience in B2B marketing.
  • Excellent storytelling and writing skills, with a track record of distilling complicated concepts into compelling content.
  • An expert user of LinkedIn and a deep, evolving understanding of other platforms, including advanced / paid features.
  • A deep knowledge of how social media algorithms work and how they change over time
  • A pulse on the latest social trends and innovations to drive consistent engagement.
  • A proven ability to gain followers and build a positive reputation for a corporate account.
  • Experience collaborating with thought leaders on social media.
  • A passion for using data to inform strategic decisions, including performance tracking and behavioral analytics.
  • Capable of leading and prioritizing multiple projects in a fast-paced environment.
  • Ability to think about social media strategically and develop strategic plans.
  • Insatiable curiosity, a strong work ethic, and a growth mindset.
  • A willingness and excitement to work out of an office. This is not an arbitrary rules based requirement. We believe being in our headquarters with access to the executive team as well as others will help you rapidly understand the product, message and vibe of the company.

Base Compensation Range - $129,000 - 176,000

*Our compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions or bonus plans. 
Ultimately, in determining pay, final offers may vary from the amount listed based on geography, the role’s scope and complexity, the candidate’s experience and expertise, and other factors.

Moveworks Is An Equal Opportunity Employer
*Moveworks is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other characteristics protected by law.

The Company
HQ: Mountain View, CA
485 Employees
Hybrid Workplace
Year Founded: 2016

What We Do

The Moveworks Copilot unifies every business system, giving employees one place to go to find information and automate tasks, increasing employee productivity by simplifying work. Powered by a genAI infrastructure that leverages the world’s most advanced LLMs and our proprietary MoveLM models, the Moveworks Copilot understands employee requests, devises intelligent plans, then executes actions to get work done across application boundaries.

The world’s most recognizable brands like Databricks, Broadcom, Hearst, and Palo Alto Networks trust Moveworks to automate repetitive support issues, to provide a universal search interface, and for common use cases across different applications. Learn more at Moveworks.com.

Why Work With Us

Company culture is difficult to distill. Sure, we could tell you about our 5-star rating on Glassdoor, or about how we were named to the Forbes AI 50 list. But the truth is that no talking point can capture what it’s like to work alongside this team every day, as we continue to push the boundaries of what’s possible with enterprise AI.

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