Social Media, Digital Account Manager

Posted 14 Hours Ago
Be an Early Applicant
Pittsford, NY
Mid level
Artificial Intelligence • Analytics
The Role
As a Social Media and Digital Account Manager, you will manage small to medium business advertisers, focusing on optimizing their digital ads' performance through tailored solutions and by leveraging your digital marketing expertise. Your role includes building relationships, providing insights, and using various tools to drive business outcomes.
Summary Generated by Built In

Company Description

Artificial Intelligence. Automation.Cloud engineering. Advanced analytics.For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland
Unlocking digital performance. Delivering measurable results.


Job Description

In this position, you will manage a portfolio of small and medium business advertisers with a focus on growing their business. Specifically, you'll consult with your advertisers, assess the performance of their digital ads on the platform and look to optimize results by introducing tools, products and services tailored to best meet their needs. Using your background in successful account management and marketing as the jumping off point, you'll be trained on our advertiser's advertising solutions (including measurement) to develop a well-rounded understanding of the tools and solutions available to your book of business. The ideal candidate will have a strong understanding of digital marketing, e-commerce, and advertising, along with proficiency in various social media management tools.

In return, we offer:

  • $28/hr with $1000 monthly incentive 
  • Paid training
  • Full benefits including medical, dental, vision, and 401K
  • Generous paid time off
  • Opportunity for personal career growth and development


Qualifications

  • 4 years of work experience with at least 3 years of experience in digital marketing, advertising sales.
  • Expert knowledge of digital marketing and sales with experience building tailored solutions for clients
  • Demonstrates exceptional rapport building, relationship management and related soft skills
  • Works independently to drive business outcomes, develop insights and analyze performance in service of continuous improvement for client


Additional Information

As a digital transformation company and just re-certified as a Great Place to Work, Sutherland has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. We work with some of the world’s most known brands in dozens of industries, including Banking & Financial Services; Insurance; Communications, Media & Entertainment; Healthcare; Retail & Consumer Packaged Goods; Technology; Travel, Transportation, Hospitality & Logistics; and Mortgage Services, helping them to better support and serve their customers.



#SP

EEOC and Veteran Documentation
During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all 
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

The Company
HQ: Pittsford (Rochester), NY
39,547 Employees
On-site Workplace
Year Founded: 1986

What We Do

We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences!

Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow.

For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation.

We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another.

We call it One Sutherland. #MakeDigitalHuman

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