SkillBridge Extern- eComm Operations

Mission Statement:

We are Black Rifle Coffee Company, a veteran-founded company serving premium, fresh-roasted coffee to people who love America.  We have a love for coffee, dogs, the outdoors, America, and most importantly, our customers!  We are more than a product and more than a company; we are a culture.  A culture full of motivated people who roll up their sleeves and get the job done with integrity, love, innovation, and radical transparency.  Join us as we take action on our commitment to provide quality coffee and give back to the veteran and first responder communities and those who support it.

Job Summary

Black Rifle Coffee Company is seeking a motivated and detail-oriented eCommerce Operations SkillBridge Intern to support the day-to-day operations of our online store. This internship offers hands-on experience in eCommerce management, working closely with teams across Marketing, IT, Supply Chain, and Production to ensure a seamless shopping experience for our customers.

Job Details

• Assist in maintaining the eCommerce storefront to optimize the customer experience, ensuring ease of navigation, accurate product listings, and a fresh, engaging presentation.

• Monitor inventory levels, product flow, and stock management to ensure timely availability and minimize out-of-stock issues.

• Analyze sales and performance data to track productivity and support departmental goals.

• Assist in executing website updates, product descriptions, images, and categorization to enhance online merchandising.

• Support troubleshooting of technical issues related to eCommerce operations.

• Collaborate with cross-functional teams to facilitate order fulfillment, product launches, and promotional campaigns.

• Help manage aged inventory and provide reports on stock levels and availability.

• Assist in tracking eCommerce performance and forecasting revenue to support business strategies.

• Learn and contribute to best practices for operational efficiency, including order processing and product substitutions.

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Skill Requirements:

• Eager to learn and adapt in a fast-paced eCommerce environment.

• Ability to work independently and collaboratively with a proactive mindset.

• Strong verbal and written communication skills.

• Proficiency in digital tools such as Excel, Google Sheets, and eCommerce platforms.

• Strong organizational skills with keen attention to detail.

• Basic understanding of sales, profit and loss, and cost management concepts.

Position Type/Expected Hours of Work/Physical Requirements

• This is a full-time position and may require long hours and may require weekend and nights work per events

• While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach, stoop kneel to install computer equipment

• Specific vision abilities required by this job include close vision requirements due to computer work

• Light to moderate lifting is required

• Ability to uphold the stress of traveling

• Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.

• Moderate noise (i.e. business office with computers, phone, and printers, light traffic).

• Ability to work in a confined area.

• Ability to sit at a computer terminal for an extended period of time.