Site Reliability Engineer

Site Reliability Engineer

Company:

Jeppesen Systems AB

Job ID:

00000441060

Date Posted:

2024-12-19

Location:

SWE - Gothenburg, Sweden

Job Description Qualifications:

At Boeing, we are all innovators on a mission to connect, protect, explore and inspire. From the seabed to outer space, you’ll learn and grow, contributing to work that shapes the world. Find your future with us.

Boeing Digital Support Operation Center is currently looking for a Site Reliability Engineer to join their team in Gothenburg, Sweden. This position will focus on supporting the Boeing Global Services (BGS) business organization.

As a Site Reliability Engineer at Boeing, you will play a pivotal role in streamlining our development and operations processes to ensure seamless software delivery and infrastructure management. You will collaborate closely with our development, operations, and quality assurance teams to build and maintain robust systems, automate deployment pipelines, and optimize performance, reliability, and scalability of our applications.

Position Responsibilities:

• Design, build, and maintain scalable and highly available infrastructure and processes using modern DevOps practices.

• Deploy and support customer installations, ensuring a smooth setup and integration of our SaaS solutions into their environments.

• Provide both reactive and proactive support to customers, addressing issues as they arise and implementing strategies to prevent future incidents.

• Lead incident response efforts, perform root cause analysis, and implement preventive measures to minimize downtime and service disruptions.

• Develop and enhance automation tools and scripts to streamline operations, reduce manual intervention, and improve efficiency.

• Set up and manage monitoring and alerting systems to proactively identify and resolve performance issues.

• Analyze system capacity and performance metrics to forecast future needs and ensure scalability of services.

• Collaborate with cross-functional teams to identify and implement new tools, technologies, and processes to enhance DevOps practices.

• Implement and advocate for security best practices to protect our applications and customer data.

• Pioneer and support special projects, including integrations between SalesForce and JIRA for ticketing systems. Serve as a go-to resource for tools development and process improvement, with the ability to write small custom web-based tools for internal use.

• Create and maintain comprehensive documentation for systems, processes, and incident response procedures.

• Effectively contribute to building the overall knowledge and expertise of the technical team.

• Conduct training sessions and provide mentorship to team members and other departments. Focus on teaching others to enable them to take on newer and bigger tasks, fostering a culture of continuous learning and improvement.

• To be on roster (24x7 standby) every fourth to fifth week - additional compensation (overtime) and time off applies.

Basic Qualifications (Required Skills/Experience):   

• 7+ years in software development or advanced technical support role

• 5+ years of experience in site reliability engineering, DevOps, or a related role.

• Strong proficiency in programming/scripting languages such as Python, Go, or Bash.

• Extensive experience with cloud platforms (e.g., AWS, Azure) and container orchestration technologies (e.g., Kubernetes, Docker).

• Familiarity with monitoring and observability tools (e.g., Prometheus, Grafana, AWS CloudWatch).

• Strong understanding of IAM policies, Key Vaults, and security best practices in cloud environments.

• Strong problem-solving skills and the ability to troubleshoot complex systems.

• Excellent communication and collaboration skills, with the ability to work effectively in a team environment.

• Proficiency in managing storage solutions such as Azure Storage, AWS S3, and related services.

• Familiarity with disaster recovery and business continuity solutions.

• Fluency in English language

Preferred Qualifications (Desired Skills/Experience):

• 10+ yrs. of proven experience as a in site reliability engineering, DevOps, or a related role, with a track record of successfully implementing and managing infrastructure and deployment pipelines.

• Strong knowledge of AWS and experience deploying and managing applications within the AWS cloud environment.

• Proven experience in incident management and root cause analysis.

• Solid understanding of configuration management tools (e.g., Ansible, Chef, Puppet) and infrastructure-as-code tools such as Terraform, ARM templates, and AWS CloudFormation.

• Ability to write and integrate with small custom web-based tools for internal use, demonstrating basic web development.

• AWS Cloud Practitioner or AWS Cloud Developer certification

• Azure AI fundamentals certification

• 24X7 work environment on call

Typical Education & Experience:

Education/experience typically acquired through advanced education (e.g. Associates) and typically 1 or more years' related work experience or an equivalent combination of education and experience.

Relocation:

This position does not offer relocation.  Candidates must live in the immediate area or relocate at their own expense.

This position is hybrid. This means that the selected candidate will be required to perform some work onsite 2 days a week. This is at the hiring team’s discretion and could potentially change in the future. 

Visa Sponsorship:
Employer will initiate the visa application; however, the successful candidate will cover the cost of visa.

Join us if you want to:

• Get professional skills development with our virtual learning tools and platforms (Digital Campus, LinkedIn Learning, Degreed, EdX, Enterprise Mentoring, and Communities of Excellence & Practice)

• Broaden your experience in international projects, technical workshops and hackathons

• Enjoy additional days off for Christmas break (December 24th-January 1st)

• Participate in employee recognition program (Boeing PridePoints)

• Have Private Medical Insurance (Skandia)

Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. Join us, and you can build something better for yourself, for our customers and for the world.

Relocation:

No relocation available

Export Control Requirement:

Not an export control position

Safety Sensitive:

This is not a safety sensitive position

Contingent Upon Award Program

This position is not contingent upon program award

Experience Level:

Individual Contributor - 4

Job Type:

Regular

Job Code:

BA40I4 (BA1)