Site Administrator

TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

Position Summary:

The position of Site Administrator is responsible for coordinating the day-to-day operations of the facility to support all business units and will manage daily transactions of the global Access Control System.  

Position responsibilities:

• Welcomes guests by greeting them in person; responds to inquiries; announces visitors.  
• Answers, transfers/directs all incoming calls; takes phone messages as appropriate.
• Remains current with visitor and event information; responds to inquiries 
• Processes all in-coming mail for the organization per protocol and delivers as required 
• Requires ability to work flexible and extended hours, including nights, weekends, and holidays, in addition to normal business hours as required 
• Provide administrative support to Site Director(s), including typing correspondence, maintaining the calendar, making travel arrangements, compiling expense reports, and monitoring of contract compliance for the facility, including ensuring compliance.  
• Perform general administrative functions, including faxing, photocopying, mail distribution, bulk mailings, purchase requests, check requests, and other administrative duties as assigned.
• Assist with various event-related duties as needed. 
• Act as a point of contact for equipment/services/operations issues in the facility and coordinate with facilities liaison to resolve issues, including obtaining event planning authorization.  
• Maintain the Access Control cards and Access Levels for the global Access Control system.
• Interact with global managers to maintain and report Access Control issues 
• Remains current with emergency protocols related to visitors, call handling, and notifications to Security and Safety Compliance - security badges, office keys, access to Mothers room, Health and Safety protocol issues, (i.e. masks), etc.  
• Directs job applicants and administration of related documents under the direction of human resources/ recruiting department  
• Other duties and projects as assigned 

Job Requirements:

• Minimum of 1-year administrative experience  
• Excellent organizational, planning, and time management skills  
• Excellent computer skills; basic math and financial skills for reporting and evaluation 
• Proficient in MS office 
• Must be adaptable, be able to multi-task and prioritize deadlines  
• A friendly disposition 
• Excellent written and verbal English communication skills  
• Ability to independently troubleshoot and drive issues to resolution 
• Must possess excellent customer service skills and a willingness to be helpful 
• Experience in guest services or in a client-facing role 
• Ability to maintain professionalism in all situations 

Physical demands and work environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions:

While performing duties of the job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Finally, the employee generally works in an indoor office environment; working hours beyond the normal workweek may be required.

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law.