Shipment Management Coordinator

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Job Description:

Summary
Responsible for supporting Transportation Management business processes (i.e. procurement, Freight Bill Audit & Payment, Shipment Planning & Execution) to ensure that Ryder's solutions are meeting customer requirements. The Transportation Coordinator II will handle defined processes, repeatable analysis and tasks driving continuous cost and service improvement by recommending and implementing stated improvements. Position will require both customer and carrier interfacing and capable of representing Ryder in customer meetings.
Essential Functions

• Ensure that the output of TM centralized processes meet solution design specifications and customer requirements

• Proactively monitor/manage key performance indicators: FBAP, 12TMS, Ryder Online, Transportation Intelligence System

• Provide all support function activity including accuracy and timeliness of data processing, reporting, analysis and all other customer specific inquiries

• Process and distribute weekly customer metrics

• Ability to interact with carriers and clients in resolving problems

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Able to prioritize, organize and accomplish work

• Strong verbal and written communication skills

• Able to have professional presence

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

• Ability to work independently and as a member of a team

• Flexibility to operate and self-driven to excel in a fast-paced environment

• Capable of multi-tasking, highly organized, with excellent time management skills

• Detail oriented with excellent follow-up practices

• Demonstrates problem solving skills

• Works on problems of moderate scope where analysis of situation or data required a review of identifiable factors

• Exercises judgment to recommend appropriate action

• Develops and delivers effective presentations

• Ability to build strong customer relationships

Qualifications

• H.S. diploma/GED required, one yr. experience or accredited internship/cooperative experience

• Bachelor's degree preferred in Transportation Management, Logistics or Business Administration

• One (1) year or more experience working with customers or carriers preferred

• One (1) year or more previous transportation experience in Customer Service, Accounting required

Travel
None
DOT Regulated
No

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Job Category

Transportation

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Hourly

Minimum Pay Range:

$20

Maximum Pay Range:

$25

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.  During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] or 800-793-3754.

Current Employees:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

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