Share Scheme Administrator

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

What is the role?

As a Share Scheme Administrator at Howden, you will play a vital role in supporting the Shares Team in delivering share-related and ad hoc services to the Group’s boards, shareholders, and the wider business, ensuring full compliance with Group policies.

Your responsibilities will include day-to-day administration of shareholder and Diligent Entities, as well as Share Scheme databases and other manual or computer-based systems. This will involve data entry, validation, management, reconciliation, and drafting correspondence with shareholders. You will also provide support by responding to queries and assisting with share-related matters.

We are seeking 2x Administrators, each with a specific focus:

• Role 1: A primary focus on shareholder acquisitions, reporting, and reconciliation.

• Role 2: A primary focus on shareholder leavers, including producing leaver letters, monitoring share transfers, processing payments to leavers, and managing stamp duty payments to HMRC.

Please note that both roles are permanent, full-time roles based in our Central London office. Following a hybrid work pattern, you are expected to be onsite 3 days per week on average.

What will you be doing?

In addition to the above, both roles will contribute to:

• Supporting projects such as Internal Share Offers, liquidity events, and the allotment of incentive awards.

• Engaging with shareholders, including providing general information on shareholdings and Share Schemes, and assisting with share transfers while ensuring accurate and consistent processing.

• Liaising with internal teams, including HR, Finance, Tax, and Legal, as well as external partners such as share registrars, legal advisers, and employee benefit trusts.

• Reviewing and resolving issues raised by team members and internal partners, escalating as needed.

• Producing financial and administrative reports from Diligent Entities and other sources.

• Supporting team members with daily activities and continuously expanding knowledge of Diligent Entities and share scheme databases.

• Filing forms and documents with Companies House and maintaining accurate records for hundreds or thousands of shareholders across various platforms.

• Assisting with Group-wide projects, ad hoc matters, and developing strong relationships with employee shareholders.

• Monitoring shareholder leaver processes, including payments, and assisting with future payment budgeting.

What are we looking for?

We’re looking for candidates with the following qualifications and skills:

• Experience in Share Schemes and a strong desire to continue developing a career in this area.

• Proven ability to manage share administration, including related processes, reconciliations, and drafting correspondence with shareholders.

• Highly organised, with the ability to establish and implement effective control processes for detailed and accurate monitoring.

• Excellent communication skills, particularly in drafting letters and emails to shareholders.

• Ideally, completion of The Certificate in Employee Share Plans qualification.

• Familiarity with Diligent Entities is highly preferred.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs.  Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent