ServiceNow Account Executive - East Region

Our Mission

NewRocket, a global, full-service Elite ServiceNow partner, helps top enterprise leaders solve their toughest business problems and navigate change with confidence. Our mission it to go beyond, creating meaningful experiences for our employees and customers. Our vision is to be the go-to ServiceNow Guide, creating extraordinary results, with ServiceNow.

NewRocket has been awarded the "2024 BEST Award", "2024 ServiceNow Customer & Industry Workflows Delivery Success Partner (CIWF)", "2023 ServiceNow Worldwide Customer Workflow Partner of the Year" and "2023 ServiceNow Creator Workflow Partner of the Year". We are #GoingBeyond

Come join our Crew!

Our Approach to Work

At NewRocket, people are not just the backbone; they're the heartbeat. We champion diversity, celebrate creativity, and embrace the uniqueness each person brings to the table. Here, it's not just about a job; it's about fostering a healthy work-life balance, creating a culture that thrives on collaboration and innovation, and supporting professional growth for individuals and teams.

We believe in creating meaningful experiences, not just for our clients but for every member of our crew. Your voice matters, your growth matters, and you matter. Join us for a journey where your uniqueness is not only recognized but celebrated, and together, let's create something extraordinary!

Your Career

As an Account Executive, you will drive new business in a fast-growing environment across all industries. This is an exciting time to help expand our ServiceNow products and services in the West region. If you are driven, have deep connections in the ServiceNow ecosystem, and love sales – then this job is for you! Your focus will be on helping organizations accelerate their digital transformation journey by leveraging the power of ServiceNow solutions. You will accomplish this through strategic account planning, territory management, and executing field-based sales activities within a defined set of prospects. Please note that this position will cover the Eastern US region, we will consider applicants within North Carolina, South Carolina, Florida, and more.

Your Impact:

• Create strategic business plans outlining how you will manage sales and develop business within the region, including designing innovative marketing events
• Develop relationships with key C-suite personas (e.g., CFO, CIO, COO, CDO) across a broad range of industries and product lines.
• Lead and orchestrate account strategy by mapping client relationships and leveraging a diverse virtual team (Solutions Consultants, Solutions Specialists, Customer Success resources, Partners, and Marketing).
• Act as a trusted advisor by understanding your customers' unique business challenges and advising on how ServiceNow solutions can enhance their IT and business roadmaps.
• Collaborate with internal specialists and support teams to ensure the right resources are engaged at the right time to close deals effectively.
• Continuously build a healthy pipeline by identifying and qualifying opportunities in your territory.
• Perform cost-benefit analysis of existing and potential customers
• Become a front line, SME (subject matter expert), on all ServiceNow products and solutions, including attend classes, certifications and seminars related to industry, services, and products.
• Contact regular and prospective customers to understand their business needs and communicate ways in which ServiceNow solutions can help
• Monitor market conditions, product innovations, and competitors' products, prices, and sales.
• Prepare sales budgets and reports, keep sales records, present to key leadership and stakeholders, including providing biweekly forecast.

Your Experience:

• Minimum 4-6 years of experience selling ServiceNow solutions, or SaaS competing product
• Existing field level relationship in the ServiceNow ecosystem preferred
• Demonstrated ability to generate new business, build relationships, negotiate deals, and maintain healthy C-Level relationships
• Experience leading multiple concurrent sales cycles from opportunity identification through closure.
• Proven and consistent track record of achieving or exceeding sales targets
• Successful experience evaluating, establishing and building trusted relationships with current and prospective clients
• Exceptional client relationship skills and demonstrated experience developing consultative, influential relationships with executives and other key stakeholder
• A strategic mindset with the ability to understand the "big picture" and align sales strategies with broader IT and business objectives.
• Willingness to travel up to 50%.

Education & Certifications:

• BA/BS degree in Business Administration or technology related field preferred, or equivalent experience
• Industry certifications highly desired

We Take Care of Our People 

NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard. We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact [email protected] https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf