Service Panel Upgrade Specialist

Service Panel Upgrade Specialist

Job Level: Associate to Mid-Level

Location: Orem, UT, In-Person

Shift: Full-time (40 hours)

Salary: $20/hr - $25/hr

Benefits: Full-time employees are eligible for Health, Dental, Vision, & Life and Accident insurance, an HSA Savings Account, and the opportunity to receive stock options.

Complete Solar: Complete Solar is a residential solar company dedicated to making clean, renewable energy accessible and affordable for everyone. As climate change continues to impact our world, we focus on creating a brighter, more sustainable future for both people and the planet. We sell directly to consumers and provide a seamless experience from sales and installation to financing and ongoing support. At Complete Solar, we are a value-driven organization that strives to develop a high-trust culture, operate efficiently, and continuously improve. If that sounds like something you want to be a part of, apply today! Join us in revolutionizing the solar industry and building a greener tomorrow.

Position Summary:

As a Service Panel Upgrade Specialist, you will be responsible for overseeing and managing service panel upgrades to ensure the successful integration of solar energy systems. Your role will involve coordinating with subcontractors, outlining the scope of work, ensuring compliance with electrical codes, and communicating effectively with homeowners throughout the process.

Essential Duties and Responsibilities:

• Subcontractor Coordination:
  • Communicate and schedule service work with subcontractors to meet project timelines.
  • Clearly outline and discuss the scope of work for service panel upgrades with subcontractors.
  • Monitor subcontractor performance to ensure quality and adherence to company standards.
• Verification and Quality Control:
  • Inspect completed service panel upgrades to confirm they meet National Electrical Code (NEC) requirements and local regulations.
  • Troubleshoot and address any discrepancies or deficiencies in completed work..
• Customer Communication:
  • Serve as the primary point of contact for homeowners during the service panel upgrade process.
  • Explain the scope of work, timelines, and any potential impacts to the homeowner.
  • Address homeowner questions or concerns promptly and professionally.
• Other Responsibilities:
  • Collaborate with internal teams to align service panel upgrades with overall solar installation schedules.
  • Stay up to date on industry trends, electrical codes, and best practices for panel upgrades.

Minimum Qualifications:

• High school diploma or equivalent (required); vocational or technical training in electrical systems (preferred).
• Valid electrician’s license or journeyman certification (preferred).
• 2+ years of experience in residential/commercial electrical work or project management, with a focus on service panel upgrades.
• Knowledge of NEC and local electrical codes.
• Strong communication and organizational skills, with experience in coordinating with subcontractors and homeowners.
• Exceptional attention to detail and ability to verify the quality of work.
• Ability to troubleshoot and resolve electrical issues effectively.
• Proficiency in using basic computer systems and software for documentation and communication.

While performing the duties of this job, the employee is regularly required to talk or hear. Regular periods of sitting or standing may be required by this position. In addition, this position requires the ability to occasionally lift office products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.