Senior Workday HRIS Analyst

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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st Shift (United States of America)

Please review the following job description:

This position focuses on ongoing improvements of Workday, as the center of the HR technology ecosystem, in support of HR initiatives and business growth while delivering an engaging employee and manager experience. Working within the HRIS function, this role will partner with HR and business leaders to understand business needs, define requirements, and architect, configure, test, and support systemic solutions in assigned functional areas of Workday. Essential duties will be performed while keeping quality, integrity, and security of HR information at the forefront of all activities.

Location: this role is hybrid in the Uptown Charlotte office.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Provide Workday subject matter functional expertise for day-to-day support and development including business process configuration, reporting, mass data processing (EIB), testing and other troubleshooting support.
• Provide subject matter expertise and thought leadership on Workday HCM best practices.
• Partner with business leaders to understand pain points, prioritize requirements and identify opportunities to improve processes and gain efficiency by leveraging Workday functionality.
• Create and maintain clear, comprehensive, documented business requirements for requested changes, enhancements, or projects; accountable for articulating functional processes from beginning to end and providing thought leadership on functionality and design.
• Provide change management expertise when rolling out new and/or improved functionality to maximize adoption and prioritize a great customer experience.
• Maintain awareness of Workday future releases / roadmap and the potential impact of those plans on current and future Workday functionality.
• Responsible for the thorough testing and analysis of new Workday features and functionality and participates in release planning, accountable for regression testing, unit testing, User Acceptance testing and pre-launch testing / sign-off for new features or enhancements.
• Collaborate with other internal and external SMEs in the Workday ecosystem to leverage knowledge, alternative solutions, and best practices to ensure a holistic best-practice approach.
• Mentor and guide more junior colleagues for their roles in leading processes/practices, configuration and testing.
• Provide excellent customer service in response to inquiries and resolve inquiries accurately and timely.

QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

EDUCATION AND EXPERIENCE

• Bachelor’s Degree (Preferred)
• 5+ years of experience with Workday functional configuration across three or more HCM modules such as Core HCM, Talent and Performance, Absence and Time-Tracking, Recruiting, Core HCM, Payroll, Benefits, etc., supporting a mid-to-large-sized business.
• 5+ years of experience with cross-functional Workday administration including security design and business process management.
• 3+ years of experience in HRIS project management including analysis, stakeholder engagement, and documentation.
• Proven Workday functional expertise in assigned areas of support – i.e. an awareness of what Workday can and cannot do, familiarity with delivered functionality and reports, and experience performing straightforward administrative tasks in Workday.
• Proven experience handling confidential and sensitive information.
• Functional experience with broad HR practices and program development that allows you to understand the needs of stakeholders across the HR functions preferred.
• Compliance experience in PII, GDPR, SOX preferred.
• Strong preference for experience in the absence/time tracking functional area.

CERTIFICATIONS, LICENSES, REGISTRATIONS

• Workday Pro certifications in one or more HCM functional modules preferred.
   

FUNCTIONAL SKILLS

• Ability to articulate Workday capabilities and limitations to HR and business stakeholders
• Ability to communicate effectively with business leaders, HR professionals, managers, and employees, regarding Workday functionality and change management
• Ability to empower business leaders to data-driven process improvements.
• High degree of customer-centric mindset and personal accountability, with a track record for delivering results, team collaboration and strong analytical acumen.
• Excellent verbal, written and interpersonal communication skills required.
• Ability to work independently and as part of a team, comfortable adapting to change and bringing a sense of resilience to a scaling operations team.
• Ability to work on and time-manage multiple assigned projects in parallel while meeting target deadlines.
• Ability to exercise discretion and show good judgment; honesty, integrity, and trust-building behaviors in all dealings is essential and required in this role.

General Description of Available Benefits for Eligible Employees of TIH Insurance: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of TIH Insurance offering the position. TIH offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on TIH's generous benefit plans, please visit our site. Depending on the position and division, this job may also be eligible for TIH’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

CRC supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC is a Drug Free Workplace.

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