Senior UX Designer

JOIN THE BEST TEAM IN SPORT & SPIRIT

At Varsity Brands, we believe every student deserves the opportunity to succeed and every educator wants to make a difference. It takes a team to make a real impact, and through our two divisions – BSN SPORTS and Varsity Spirit – and our network of 6,000+ employees and independent representatives, we are proud to partner with a wide range of educational institutions and club and professional sports to transform the student journey in SPORT and SPIRIT.

WORK TYPE: Onsite

LOCATION DETAILS: 4 days work onsite Monday - Friday at Farmers Branch Headquarters, Friday is flex day

WORK HOURS: Fulltime Exempt

TRAVEL REQUIREMENT: ~10%

HOW YOU WILL MAKE AN IMPACT
Varsity Brands is on the hunt for a bold and innovative Senior User Experience Designer to join our dynamic Innovation team. If you’re ready to push the envelope, break conventions, and craft seamless, user-friendly experiences for both internal teams and our customers, this is your chance. Reporting to the Director of User Experience, you’ll be a driving force in shaping our UX strategy, elevating customer satisfaction, and delivering cutting-edge digital tools that redefine user experiences.

We’re looking for someone who thrives in the fast lane—a creative problem-solver with a scrappy, can-do attitude and a strong portfolio showcasing visionary UX and product design. You'll contribute to creating engaging, intuitive, and impactful digital solutions, bridging business requirements, technology limitations, and customer desires into a unified experience. If you're passionate about redefining design standards and making big ideas happen with minimal resources, we want you.

WHAT YOU WILL DO

• Design Facilitation: Collaborate with cross-functional teams—tech, product, and business—to uncover needs, tackle tough challenges, and translate insights into bold, impactful design solutions that raise the bar for user experiences.
• Customer Obsession: Conduct user research, empathy studies, and interviews to uncover pain points, then turn findings into actionable strategies and design concepts.
• Creative Problem Solving: Frame problems, gather insights, and develop innovative methodologies to tackle user challenges head-on.
• Prototyping at Every Level: Create user flows, wireframes, journey maps, and prototypes (low to high fidelity) that communicate ideas and inspire action.
• Visual Storytelling: Build detailed storyboards to effectively convey design concepts to stakeholders across the organization.
• Collaborative Development: Partner with product managers, developers, and other stakeholders throughout the development cycle to ensure seamless implementation.
• Data-Driven Iteration: Conduct user testing, analyze feedback, and iterate designs to continuously improve the user experience.
• Trendsetting Design Standards: Set and maintain UX design guidelines and best practices, ensuring a cohesive, world-class experience across digital platforms.
• Industry Thought Leadership: Stay ahead of UX trends and emerging technologies, introducing new ideas to maintain a competitive edge.

QUALIFICATIONS

Knowledge/Skills/Abilities

• Skills: A strong understanding of user-centered design principles, interaction design, and usability testing, with expertise in tools like Figma, Illustrator, or Photoshop.
• Research Expertise: Hands-on experience with both qualitative and quantitative research methods, from customer interviews to usability testing and persona development.
• Creative Vision: The ability to think outside the box, challenge norms, and deliver impactful solutions with minimal resources.
• Adaptability: A collaborative work style and scrappy approach to getting things done in a fast-paced, ever-changing environment.
• Communication: Exceptional storytelling and presentation skills to clearly articulate design concepts to diverse audiences.
• Analytical Thinking: Strong problem-solving skills and attention to detail, with the ability to manage multiple high-profile projects simultaneously.

Education/Experience

• 5-7 years in UX design or a similar role, ideally in digital product development.
• Familiarity with design systems and contributing to their growth.
• Basic understanding of analytics tools (like Google Analytics) and how data informs design decisions.
• Experience with UserTesting.com or similar platforms.

PHYSICAL REQUIREMENTS
 

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Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job.

OUR VALUES

Service - We lead with heart. We champion community.

Passion - We love what we do. It fuels our purpose.

Integrity - We do what we promise. We own our actions and decisions.

Respect - We earn it by giving it. Because everyone deserves it.

Innovation - We never stop striving to be better. For ourselves and our community.

Transparency - We are committed to openness and honesty in everything we do.

OUR BENEFITS

We are committed to putting you and your families first. For benefits eligible roles, we offer a variety of choices and costs as well as program enhancements that align with our responsibility to elevate the employee experience. Some of our offerings include:

• Comprehensive Health Care Benefits
• HSA Employer Contribution/ FSA Opportunities
• Wellbeing Program
• 401(k) plan with company matching
• Company paid Life, AD&D, and Short-Term Disability
• Generous My Time Off & Paid Holidays
• Varsity Brands Ownership Program
• Employee Resource Groups
• St. Jude Partnership & Volunteer Opportunities
• Employee Perks including discounts on personal apparel and equipment!

Varsity Brands companies are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, gender, sexual orientation, gender identity, veteran’s status, age or disability.